SENIOR DATA AND PROCESS ANALYST | BELO HORIZONTE/MG

Description

**LOCALIZA\&CO** Continuous evolution has brought us to where we are today. Alongside talented individuals with diverse skills, we connect to pursue our shared motivation: building the future of sustainable mobility. It is through valuing each individual’s uniqueness that we drive our collective movement to achieve extraordinary results, develop our operations, and create solutions for our customers. We are passionate about our history, our ideas, and our ability to bring them to life. We know that together, we go further. This is how we connect Localiza\&Co with the future. **Responsibilities and Duties** **WHAT YOU WILL DO AS A SENIOR DATA AND PROCESS ANALYST** We are seeking a **Data Analyst** with strong data orientation, analytical vision, and the ability to transform information into practical decisions and actions. This professional will directly perform **data analysis, extraction, and processing**, build **management dashboards**, and **lead projects and corrective actions** arising from issues identified in the customer journey and commercial metrics. The role requires constant interaction with commercial, operations, product, and technology teams, supporting decision-making and continuous process improvement.**** * Perform **data extraction, processing, consolidation, and analysis** from multiple sources (systems, spreadsheets, internal and external databases); * Develop and maintain **management dashboards and reports** for monitoring commercial, operational, and customer experience KPIs; * Identify **bottlenecks, deviations, and opportunities** through data analysis, proposing corrective actions and improvement plans; * Lead **improvement projects and initiatives**, from diagnosis through implementation and performance tracking; * Investigate **customer-reported issues**, using data to identify root causes and support solution definition; * Support partner areas with ad hoc analyses, studies, and executive materials to aid decision-making; * Ensure the **quality, reliability, and governance of data** used in analyses. **Requirements and Qualifications** **WHAT WE NEED** * Bachelor’s degree in Business Administration, Engineering, Economics, Statistics, Information Systems, or related fields; * Prior experience in **business/commercial data analysis**; * Proficiency in **advanced Excel** (modeling, pivot tables, formulas); * Experience building **Power BI dashboards** (or similar tools); * Knowledge of **data extraction and processing** (SQL is a plus); * Familiarity with **Python, Power Automate, Power Apps, or process automation**; * Experience in **project leadership, process improvement, or corrective actions**; * Analytical, organized profile with strong communication skills and the ability to translate data into actionable insights. **WHAT WILL BE A DIFFERENTIAL** * Experience with **continuous improvement methodologies** (Lean, Six Sigma, PDCA, DMAIC, A3\); * Prior work in commercial, operations, or customer experience environments; * Experience handling large volumes of data and multiple information sources. **Additional Information** **BENEFITS OF THIS POSITION** * Profit Sharing * Food Allowance * Meal Voucher * Health Insurance * Dental Insurance * Gympass * Private Pension Plan * Transportation Allowance * Allya * Unlimited access to various courses from our Localiza University * Internal training and development programs * Discounts on vehicle purchase and rental **Experience being Localiza\&Co and help build the future of mobility with us!** We are one of the **world’s largest and most comprehensive mobility platforms**, offering diverse innovative and efficient solutions. This is the result of the extraordinary work of over **20,000 employees** across more than **900 agencies** in Latin America. We believe movement drives transformation, which is why we encourage the continuous development of our employees. **We contribute to a more sustainable, diverse, and inclusive world.** ### **THE L\&CO WAY** * We develop and recognize our team by encouraging high performance * We genuinely care for one another and enjoy the journey * We build together with trust and open dialogue, embracing final decisions * We delight with simple yet surprising friendliness * We innovate based on customer needs—experimenting to evolve * We prioritize the customer and cultivate long-term relationships * We generate exceptional value with a long-term perspective * We do more with less, increasing our productivity * We contribute to a more sustainable, diverse, and inclusive world * We act boldly, tenaciously, and humbly * We decide swiftly and act with responsible autonomy * We pursue excellence with simplicity ### **JOIN US AS \#SANGUEVERDE** We believe in the unique value of every person. We celebrate differences and open doors so everyone can grow and fulfill their dreams. **Join us and become part of a team that transforms opportunities into achievements!**