Job Summary: The Receptionist will handle public-facing duties, appointment scheduling, schedule management, and administrative support, requiring strong organizational skills and proactivity. Key Highlights: 1. Telephone and WhatsApp customer service, and appointment scheduling 2. Scheduling management for healthcare professionals 3. Administrative support and payment recordkeeping **Position: Receptionist \- 1 vacancy (CLT)** **Salary:** R$2\.000,00 (increasing to R$2\.200,00 after 3 months) \+ Transportation allowance (no payroll deduction) \+ Meal voucher \+ Afternoon snack \+ Kitchen facilities for meals \+ Health insurance (available after probation period) **Working Hours:** Monday to Thursday \- 9 a.m. to 7 p.m.; Friday \- 10 a.m. to 7 p.m. (1-hour lunch break and 15-minute snack break) **Main Responsibilities** \- Telephone and WhatsApp customer service \- Appointment scheduling, confirmation, and organization \- Scheduling management for healthcare professionals \- Initial guidance for patients and their families \- Payment registration and follow-up \- Administrative support for clinic operations **Requirements and Desired Profile** \- Completed high school education \- Strong verbal and written communication skills \- Organizational ability and attention to detail \- Proactivity and sense of responsibility \- Ability to manage multiple tasks simultaneously \- Empathy, patience, and a welcoming demeanor \- Proficiency with appointment scheduling systems and digital tools \- Ethical conduct and active listening Employment Type: Full-time, Permanent CLT Compensation: R$2\.000,00 \- R$2\.200,00 per month Benefits: * Meal voucher * Transportation allowance Selection Questions: * Do you have experience with appointment scheduling, calendar management, or similar administrative routines? * Are you available to start immediately? * Do you have easy access to the Cidade Jardim neighborhood/BH? * Do you have experience in customer service (in-person, telephone, or WhatsApp)? Please briefly describe. * Do you have experience with operational scheduling systems and digital tools? What is your proficiency level with Excel? * Which neighborhood do you currently reside in? Work Location: On-site