Room Attendant

Description

Job Summary: Hotel seeks a proactive and cordial Room Attendant/Chambermaid to ensure guest satisfaction, maintain cleanliness standards, and anticipate guest needs through personalized service. Key Highlights: 1. Friendly and efficient service to guests 2. Maintaining cleanliness and organization of guest rooms and common areas 3. Anticipating guests' needs and recording their preferences **Hotel is hiring for:** Room Attendant/Chambermaid Responsibilities: Provide friendly and efficient service to guests to make them feel at home, while also learning guests' names and individual preferences; Report any valuable items left scattered in guest rooms to the front desk agent; Vacuum common hallways; Clean service staircases; Clean and organize floor pantries; Clean the vacuum cleaner; Report any incidents involving colleagues or guests to the supervisor; Deliver the "chambermaid report" to the front desk agent and explain the most important notes; Proactively investigate and identify possible preferences of each guest to enable recognition and anticipation of their needs during future stays; Communicate these preferences to the front desk agent so they can be recorded in the OPERA system; Safeguard hotel property and assets; And any other responsibilities and tasks assigned by the supervisor. Mandatory Requirements: Completed elementary education; Relevant work experience. Desirable Requirement: Training courses in cleaning techniques, sanitation, and bed-making. **Salary:** To be discussed Benefits: Meals provided at the workplace, Health Insurance, Dental Insurance, Wellhub, Partnerships with Educational Institutions, Meal Allowance (R$200.00 per month), Transportation Allowance or Fuel Voucher. Working Hours: 1 position: 8:00 AM to 4:20 PM / 1 position: 2:00 PM to 10:20 PM Schedule: 6 days on, 1 day off — 44 hours per week Work Format: On-site Employment Type: CLT (Consolidated Labor Laws) Work Location: Lourdes – Belo Horizonte