Restaurant Manager

Description

Job Summary: Kiosk Manager responsible for ensuring the operation, quality, customer service, and performance of the sales point, enhancing customer experience and brand standardization. Key Highlights: 1. Opportunity to grow in an environment that recognizes talent and dedication. 2. Focus on delivering moments of flavor and lightness to customers. 3. An environment that values care, authenticity, and excellence. **Description and Responsibilities:** **Schedule:** 12:00 \- 20:00 **Level:** Supervision/Coordination **Employment Type:** Permanent – CLT **About Grupo CDF de Comércio** Grupo CDF de Comércio is one of the franchisees of Italien, a leading brand in artisanal gelato made with high-quality Italian and Brazilian ingredients. Our purpose is to deliver moments of flavor and lightness to customers, emphasizing care, authenticity, and excellence in every detail. If you value personalized service, enjoy working in a team, and aspire to grow in an environment that recognizes talent and dedication, this opportunity is for you. **Your Responsibilities:** * Operations Management: Ensure full kiosk operation, maintaining brand standards for quality, service, organization, and hygiene. * Performance Management: Monitor sales targets, performance indicators, average transaction value, and productivity; develop strategies to boost kiosk results. * Inventory Control: Place orders, manage product expiration dates and storage, prevent losses, and ensure adequate stock levels. * Customer Service: Guarantee excellent service, directly supporting operations when necessary and resolving potential conflicts or complaints. * Administrative Management: Manage work schedules, timekeeping, cash closing, reconciliation of funds, and other administrative routines of the kiosk. * Brand Standardization: Ensure the kiosk consistently adheres to Gelato Italien’s visual, operational, and experiential standards. **Work Location \- Shopping Boulevard** **Requirements:** **Requirements:** * Completed high school education * Availability to work on a 6x1 rotating schedule **Benefits:** * Medical assistance * Dental assistance * Life insurance * Profit-sharing program * Transportation allowance * Meal voucher **Benefits:** No benefits reported