Administrative Receptionist

Description

Join **MaterDei** as an Administrative Receptionist We are looking for a dynamic, organized professional with a strong focus on humanized customer service. You will be the first point of contact for our customers/patients, responsible for ensuring a welcoming, efficient, and high-quality experience from arrival through final guidance. **Your day-to-day responsibilities:** * **Customer Service:** Greet, register, guide, and direct patients and visitors (in person and by phone), ensuring prompt and humanized service. * **Administrative Tasks:** Update registration data in internal systems and prepare departmental monitoring reports. * **Billing Support:** Verify and organize completed appointments to support pre-billing processes. * **Cross-Departmental Coordination:** Collaborate with other departments and support leadership in implementing continuous improvements and resolving customer inquiries. * **Care and Confidentiality:** Ensure absolute confidentiality of information and maintain workplace organization and proper care of institutional assets. * **Compliance:** Adhere to institutional policies, internal regulations, and applicable legislation. **Requirements:** * Completed High School education * Minimum 6 months of experience in this role * Availability to work at the Nova Lima unit **Our Benefits:** * Medical Assistance * Study Grant * Vacation Camp * Pharmacy Benefit Plan * Optum – Psychological Support Platform and Services * Profit and Results Sharing Program (PLR) * Dental Plan (Bradesco) * SESC Benefit Plan * Meal/food allowance * Transportation allowance * Wellhub – Gympass app providing access to gyms across Brazil and worldwide. Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Profit sharing * Life insurance * Meal allowance * Transportation allowance Work location: On-site