**Description** Provide support and assistance to the partner's members, delivering appropriate guidance, handling operational requests, and efficiently routing inquiries, thereby contributing to customer experience quality and proper interdepartmental integration within the company. **Detailed Job Description** Provide support to members via the organization's official channels. Guide members on services, monitoring functionality, and operational procedures. Register and track requests in corporate systems. Handle initial inquiries related to service installation, maintenance, and usage. Route requests and incidents to responsible departments when necessary. Support tracking of requests and complaints originating from institutional channels. Maintain up-to-date records of customer interactions. Contribute to support quality and customer satisfaction. Perform other activities of similar nature, complexity level, and responsibility. Compensation: R$2\.241,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Commercial partnerships and discounts * Free parking * Life insurance * Food voucher * Meal voucher * Transportation voucher Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
