Description
Job Summary:
Contribute your talent to our team by preparing documents, supporting negotiations, assisting customers, and ensuring their satisfaction.
Key Highlights:
1. An environment that values people, ideas, and solutions
2. Focus on customer experience and satisfaction
3. Opportunity to apply strong communication skills and proactivity
**Description:**
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Join an environment where people, ideas, and solutions converge! Contribute your talent to our team.
Location: On-site \| Santo Agostinho \- BH
Schedule: 40 hours/week (day shift)
**Responsibilities:**
Prepare, review, and manage commercial documents, proposals, and contracts;
Support negotiations and maintain active follow-up with customers and business partners;
Assist customers by providing support and clarifying questions related to billing and implementation processes;
Monitor the customer experience throughout the contract term, ensuring high-quality service and striving for customer satisfaction.
**Requirements:**
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**Requirements:**
* Technical or undergraduate program in progress in Administration, Commercial Management, or Marketing
* Experience with administrative routines, document control, and report preparation
* Experience in customer service (in-person, phone, email/WhatsApp)
Strong communication skills, attention to detail, and proficiency in Office and CRM/ERP tools.
**Benefits:**
* Gympass
* Day off
* Meal/Voucher allowance: R$ 31.43/day
* Basic food basket: R$ 80.00/month
* Transportation voucher or fuel allowance
* Life insurance
* Unimed health plan
* Partnership with Open English
* Scholarships of up to 40% for undergraduate programs at Faminas
* Salary: To be discussed
* ✅ No benefit deductions from payroll
**Skills and Competencies:**
* Responsibility, ethics, and commitment;
* Attention to detail and organization;
* Proactivity and strong communication;