JUNIOR SUPPORT ANALYST

Description

Job Summary: Provide support to users and systems of the company, requiring critical analysis, clear communication, and organization. Key Highlights: 1. Critical analysis and sense of urgency (SLA-driven) 2. Clear communication with technical teams and end users 3. Organization and discipline for schedules and compliance **Configurations** ================= **17479 JUNIOR SUPPORT ANALYST** ============================= SIMPRESS BELO HORIZONTE, MG, BRAZIL**Market-competitive salary** CLT On-site LOW COMPLEXITY (SLA - 40 business days) View other positions About Us Click here to learn more about us: https://simpress.com.br/quem-somos/ So, are you interested? Join us and become part of our #SIMLOVERS team. Description Provide support to users and systems of the company. Requirements **Soft skills** * Critical analysis and sense of urgency (SLA-driven). * Clear communication with technical teams and end users. * Organization and discipline for schedules, evidence, and compliance. * Collaboration (working with resident teams, partners, and clients). * Continuous improvement mindset (Kaizen/Problem-solving). Minimum education: Completed Bachelor’s degree Benefits * Birthday Day Off: Enjoy your special day your way; * Performance Bonus: Our PLR is semi-annual and highly competitive. #FocusOnResults * Referral Program: You’re rewarded $$ when you refer a friend to work here or help bring in new business. Everyone wins! ;) * Health First: Health and dental insurance + gym partnerships for you and your dependents; * Sim for All: We have squads focused on various important topics—you can join one to help transform the experience of our SIMLOVERS. * Sim Store: Yes, an online store offering brand-new and used devices (smartphones, laptops, tablets…) at discounted payroll prices; * SIM University: A top-tier, interactive platform with MANY courses to support your development. Plus, we partner with numerous educational institutions, offering great discounts for those seeking further growth! * Meal or Food Allowance: Choose the card you prefer to receive your allowance... Notes We believe the success of our business lies in the diversity of our people—their experiences, knowledge, cultures, genders, ethnicities, religions, perspectives, and more. All our positions are open to EVERYONE. Do you resonate with this? Join our #SIMLOVERS / Simpress for ALL team! =) Apply Now Powered by Privacy & Terms | Status - © 2026 JobConvo