Internship in Systems Analysis and Development, Information Technology - 48137

Description

Job Summary: This internship offers the opportunity to support the operation and maintenance of the IT infrastructure for toll systems and ITS, providing technical support and working within technical teams. Key Highlights: 1. Support the IT infrastructure of toll systems and ITS 2. Provide first-level support to users and system operators 3. Assist in access management and information security Schedule: Monday to Friday, from 08:00 to 15:00 (1-hour break) Stipend: R$ 1.500,00 Benefits: Transportation Allowance + Meal Allowance (R$680) + Medical Assistance + Dental Assistance + Life Insurance Location: Niágara, Jardim Canada, Nova Lima - MG REQUIREMENTS FOR THE POSITION Currently enrolled in: Systems Analysis and Development, Information Technology, or related fields 4th or 5th semester (Graduation expected from June 2027 onward) Microsoft Office: Basic/Intermediate RESPONSIBILITIES: Support the operation and maintenance of the IT infrastructure for toll systems and ITS, including servers, networks, workstations, and field equipment. Support the installation, configuration, and testing of IT and automation equipment at toll plazas, operational bases, technical rooms, and OCC (Operational Control Center). Provide first-level support to users and operators of toll and highway systems, logging and tracking technical service requests. Assist in access management, user creation, and permission assignment across operating systems, networks, and toll and ITS applications. Support information security and operational continuity initiatives, adhering to internal policies, contractual requirements, and industry best practices for highway operations. Collaborate with operations, maintenance, automation teams, and vendors under supervision, supporting technical activities and field testing. Position Type: Internship Contract Duration: 12 months Compensation: R$1.450,00 - R$1.500,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site