Negotiation Assistant

Description

**Opportunity: Negotiation Assistant (University Collections)** ------------------------------------------------------------------- **Are you persuasive, results-oriented, and motivated to meet targets? We are looking for a communicative professional to join our collections team!** **In this role, you will serve as the primary contact between the institution and students, seeking optimal financial solutions to ensure they continue their studies.** **Your responsibilities:** ------------------------- * **Provide in-person and WhatsApp support focused on debt resolution.** * **Negotiate payment methods and deadlines, always prioritizing student retention.** * **Work toward daily and monthly collection targets.** * **Update the internal system with negotiation statuses.** **What we are looking for:** ------------------- * **Experience in collections, sales, or negotiation (an advantage if in the education sector).** * **Excellent written communication and responsiveness on WhatsApp.** * **Resilient, persuasive profile with a passion for challenges.** * **Availability for fully in-person work.** **General Information:** ----------------------- * **Schedule: Monday to Friday (business hours).** * **Work model: In-person.** * **Compensation: Fixed salary \+ Performance-based bonus/commission.** Minimum Education: High School (Secondary Education) * Family allowance * Commissions * Daycare assistance * Life insurance * Dental care * Career development plan * Health insurance * Meal voucher * Day Off * Transportation voucher * Food voucher * Total Pass