Description
Job Summary:
The Sales Assistant will provide support to sales teams and designers, organize quotations, update systems, and monitor after-sales activities to optimize commercial operations.
Key Highlights:
1. Essential support for sales teams and designers
2. Organization and updating of quotations and systems
3. Customer service and after-sales follow-up
Loja Elétrica is a Minas Gerais-based company and a leader in the electrical materials distribution segment. We are seeking a Sales Assistant to join the Templuz team.
Responsibilities:
* Provide support to sales teams and designers.
* Organize received quotations, ensuring proper registration in control spreadsheets and continuous updating of information.
* Update the system with quotation information defined by the sales responsible person, check product stock levels, and respond to price quotations.
* Monitor ongoing quotations together with the sales department and customers, and send guidance via e\-mail to the sales team.
* Analyze market sales opportunities, identify new business prospects, and direct the sales team accordingly.
* Clarify customer inquiries at the store and monitor after-sales service.
* Handle requests registered in the customer service center (SAC).
* Monitor and determine the disposition of returned display items, when necessary.
* Conduct telephone customer service regarding ongoing orders, clarifying various inquiries.
* Occasionally support showroom-related tasks, such as label verification, product exchanges, and luminaire updates, as needed.
* Support training sessions for suppliers and other departments as directed by management.
* Occasionally accompany designers or sales representatives to construction sites for material verification or room-by-room material separation.
Requirements:
* Completed high school education.
* Strong communication and negotiation skills
* Basic computer knowledge
* Ability to work effectively in a team
* Flexible availability for working hours.
“We work to promote an inclusive culture that seeks equity and values diversity”.