Description
Job Summary:
Professional responsible for ensuring compliance with the automaker's standards, optimizing quality processes, and monitoring key performance indicators to guarantee continuous improvement.
Key Highlights:
1. Opportunity to contribute to continuous improvement of quality processes
2. Development of strategies to solve problems and achieve goals
3. Opportunity to work in a dynamic and compliance-focused area
Responsibilities and Duties:
Stay updated on the automaker's requirements and control processes to ensure execution in compliance with the brand's standards;
Map activity workflows, identify gaps, and establish strategies to solve problems and continuously improve processes;
Monitor quality KPIs daily, develop strategies to meet targets, and execute action plans for identified non-conformities;
Conduct self-assessment checklists, submit monthly quality KPIs to management, deliver training and refresher courses per the automaker's standards, and act as a substitute in departmental activities when required;
Perform other related tasks assigned by immediate management.
Requirements and Qualifications:
Currently pursuing or completed undergraduate degree in Business Administration, Quality Management, or related fields;
Experience in quality assurance with customer service exposure;
Proficiency in Microsoft Office Suite;
Knowledge of quality methodologies, KPIs, quality processes, and people management;
Automotive industry experience is considered a plus.
Additional Information
Work Location: Belo Horizonte
Salary: 2\.800,00
Benefits:
Transportation allowance;
Meal allowance;
Health insurance;
Dental insurance;
Life insurance, fully covered by the employer;
Various partnerships and agreements (universities, language schools, etc.);
“Welcome Baby” Program;
“Refer Roma” Program;
Partnership with SESC offering access to theaters, hotels, excursions, and other activities;
Discounts on products and services offered by Group companies
Minimum Education Level: High School (Secondary Education)
* Health insurance;
* Transportation allowance;
* Meal allowance;
* Dental insurance;
* Life insurance;
* Various partnerships and agreements