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Then join us in building new experiences! \n\n \n\nApply for this opportunity and become part of the Houer Group—a group passionate about innovation and impact projects.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766727531000","seoName":"project-consultant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-caete/cate-other25/project-consultant-6486112403635512/","localIds":"45","cateId":null,"tid":null,"logParams":{"tid":"76d10a4f-655e-4990-9fd0-fab93d9c9860","sid":"bde56896-4c03-42c7-a7ec-c8181eacbea3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Belo Horizonte,Minas Gerais","unit":null}]},"addDate":1766727531534,"categoryName":"Other25","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4076","location":"R. 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Assess risks/impacts associated with service delivery strategies. Request and monitor mobilization of resources and personnel. Keep senior management informed about contract progress. Serve as liaison between suppliers and internal/external clients. Develop strategies for prevention and/or resolution of contract-related issues. Manage performance indicators for contract monitoring. Plan, evaluate, and control resources allocated to contracts. Prepare productivity indices and technical specifications for services, including respective measurement criteria. Request and conduct necessary training for work teams. Provide technical input for developing, reviewing, and implementing company work procedures. Conduct technical site visits and prepare technical proposals. 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At Amazon, an SDE designs flexible and scalable solutions and works on some of the most complex large-scale computing challenges, applying expertise in data structures, algorithms, and object-oriented programming. At Amazon, you’ll have the opportunity to work within a small development team across one of our many rapidly growing organizations.\n\n \n\nAbout you: You’re seeking a career where you can build, deliver, and impress. You create features that reach millions of new customers worldwide. You analyze problems holistically, design feedback loops, and contribute to ecosystems.\n\n \n\nThe Amazon IES LATECH & GIS team is hiring Software Development Engineers to work at our Software Development Center in Brazil. The IES LATECH & GIS team builds new features for Amazon.com (http://amazon.com/) across multiple countries and develops systems to support Amazon’s operations. You’ll learn how to design, implement, and test highly scalable solutions using AWS cloud platform and its diverse suite of services, in agile and challenging projects, alongside top professionals in the field.\n\n \n\nAmazon Brazil values Diversity, Equity, and Inclusion (DEI) across all roles, and therefore intentionally cultivates an internal environment reflecting the diversity of the markets we serve and the customers we support.\n \n\nIn Brazil, we’ve established a Diversity, Equity, and Inclusion Committee composed of representatives from different departments and job levels, recognizing that this agenda requires diverse perspectives and varied lived experiences. Our leadership is engaged and increasingly understands its role in promoting and practicing our Leadership Principles, with the goal of becoming “the best place to work in the world.” We recognize our responsibility and need for change, and remain mindful that “Success and growth bring great responsibility.”\n\n \n\nOur Affinity Groups consist of volunteers from various business units and actively help shape DEI strategies. They also serve as ambassadors for this initiative and will support you from Day 1. Remember: “it’s always Day 1.” These groups are organized around the following pillars: BEN – Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People with Disabilities.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Understand and evaluate critical end-to-end applications and assess high-level and low-level designs.\n* Actively contribute to team technical strategy and be accountable for technical tradeoffs affecting existing applications as well as other applications across Amazon.\n* 5+ years of software development experience.\n* Proficiency in at least one of the following programming languages: C, C++, C#, Java, Python, Golang, Kotlin, JavaScript, Clojure, or another object-oriented language.\n* Systems design experience and familiarity with application and database programming on UNIX/Linux.\n* Experience with Agile/Lean (Kanban, SCRUM, RUP, XP), object-oriented modeling, Web Services, UNIX, and databases.\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline—or Master’s degree in Computer Science, Mathematics, Physics, or related fields.\n* Proven track record of developing large-scale solutions in ambiguous environments.\n* Knowledge of Software Development Life-Cycle models and experience delivering efficient software.\n* Customer-facing skills, including deep understanding of requirements.\n* Ability to recommend alternative technical approaches and lead engineering efforts.\n* Demonstrated history of delivering large, cross-functional projects.\n* Strong verbal and written communication skills.\n* Proven analytical and design skills.\n* Experience mentoring and training the engineering community on complex technical topics.\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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At Amazon, an SDE designs flexible and scalable solutions and works on some of the most complex large-scale computing challenges, applying expertise in data structures, algorithms, and object-oriented programming. At Amazon, you’ll have the opportunity to work within a small development team across one of our many rapidly growing organizations.\n\n \n\nAbout You: You’re seeking a career where you can build, deliver, and impress. You build features that reach millions of new customers worldwide. You analyze problems holistically, design feedback loops, and contribute to ecosystems.\n\n \n\nAmazon’s IES Latech & GIS team is hiring Software Development Engineers to work at our Software Development Center in Brazil. This team builds new features for Amazon.com (http://amazon.com/) across multiple countries and develops systems to support Amazon’s operations. You’ll learn how to design, implement, and test highly scalable solutions using AWS cloud platform and its diverse suite of services, within agile and challenging projects—and alongside the industry’s top professionals.\n\n \n\nAmazon Brazil values Diversity, Equity, and Inclusion (DEI) across all roles, and therefore intentionally cultivates an internal environment that reflects the diversity of the markets we serve and the customers we support.\n \n\nIn Brazil, we’ve established a Diversity, Equity, and Inclusion Committee composed of representatives from various departments and job levels, recognizing that this agenda requires diverse perspectives and multifaceted lived experiences. Our leadership is engaged and increasingly understands its role in disseminating and practicing our Leadership Principles, with the aim of becoming “the best place to work in the world.” We recognize our responsibility and the need for change, and remain mindful that “Success and growth bring great responsibilities.”\n\n \n\nOur Affinity Groups consist of volunteers from different business units and actively help shape DEI strategies. Additionally, they serve as ambassadors for this initiative and will support you from Day 1. Remember: “it’s always Day 1.” These groups are organized around the following pillars: BEN – Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People with Disabilities.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Understand and evaluate critical end-to-end applications and assess high-level and low-level designs.\n* Actively contribute to team technical strategy and be accountable for technical tradeoffs that may impact existing applications, as well as other applications across Amazon.\n* 5+ years of software development experience.\n* Proficiency in at least one of the following programming languages: C, C++, C#, Java, Python, Golang, Kotlin, JavaScript, Clojure, or another object-oriented language.\n* Systems design and familiarity with application and database programming on UNIX/Linux.\n* Experience with Agile/Lean (Kanban, SCRUM, RUP, XP), OO modeling, Web Services, UNIX, and databases.\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or Master’s degree in Computer Science, Mathematics, Physics, or related disciplines.\n* Proven track record developing large-scale solutions in ambiguous environments.\n* Knowledge of Software Development Life-Cycle models and experience delivering efficient software.\n* Customer-facing skills, including deep understanding of requirements.\n* Recommend alternative technical approaches and lead engineering efforts.\n* Demonstrated history of delivering large, cross-functional projects.\n* Verbal and written communication skills.\n* Proven analytical and design skills.\n* Experience mentoring and training the engineering community on complex technical topics.\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766726835000","seoName":"software-developer-intech-latam","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-caete/cate-customer-service-call-center/software-developer-intech-latam-6486103493568312/","localIds":"45","cateId":null,"tid":null,"logParams":{"tid":"1e4f5a85-84d1-412d-b399-038d22b03901","sid":"bde56896-4c03-42c7-a7ec-c8181eacbea3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Belo Horizonte,Minas Gerais","unit":null}]},"addDate":1766726835434,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil","infoId":"6486103475801712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Development Engineer III, INTech","content":"**DESCRIPTION**\n---------------\n\n\nEver wondered how Amazon.com website works? Do you like working on projects that are highly visible and are tied closely to Amazon’s growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services?\n \n\n \n\nThe Amazon International Technology Team is hiring Software Development Engineers to work in our Software Development Center in Sao Paulo. The Intech team builds International extensions and new features of the Amazon.com web site for individual countries and creates systems to support Amazon operations. We have already worked in Germany, France, UK, India, China, Italy, Brazil and more.\n \n\n \n\nA Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world.\n \n\n \n\nAt Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large\\-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Coming to Amazon gives you the opportunity to work on a small development team in one of our many rapidly growing organizations.\n \n\n \n\nYou will learn all about how to design, implement and test highly scalable solutions using AWS cloud platform and its many products, in challenging agile projects, working with best in class professionals.\n \n\n \n\nAmazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* 5\\+ years of non\\-internship professional software development experience\n* 5\\+ years of programming with at least one software programming language experience\n* 5\\+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience\n* Experience as a mentor, tech lead or leading an engineering team\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* 5\\+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience\n* Bachelor's degree in computer science or equivalent\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil","infoId":"6486103480665912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Development Engineer III, IES LATECH & GIS","content":"**DESCRIPTION**\n---------------\n\n\nEver wondered how Amazon.com website works? Do you like working on projects that are highly visible and are tied closely to Amazon’s growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? \n\n \n\nThe Amazon International Technology Team is hiring Software Development Engineers to work in our Software Development Center in Sao Paulo. The IES LATECH \\& GIS team builds International extensions and new features of the Amazon.com web site for individual countries and creates systems to support Amazon operations. We have already worked in Germany, France, UK, India, China, Italy, Brazil and more. \n\n \n\nA Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world.\n \n\n \n\nAt Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large\\-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Coming to Amazon gives you the opportunity to work on a small development team in one of our many rapidly growing organizations. \n\n \n\nYou will learn all about how to design, implement and test highly scalable solutions using AWS cloud platform and its many products, in challenging agile projects, working with best in class professionals. \n\n \n\nAmazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* 5\\+ years of non\\-internship professional software development experience\n* 5\\+ years of programming with at least one software programming language experience\n* 5\\+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience\n* Experience as a mentor, tech lead or leading an engineering team\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* 5\\+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience\n* Bachelor's degree in computer science or equivalent\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil","infoId":"6486103483929712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Quality Assurance Engineer, IES LATECH & GIS","content":"**DESCRIPTION**\n---------------\n\n\nThe Amazon IES LATECH \\& GIS team is hiring QA Engineers to work in our Software Development Center in Sao Paulo.\n \n\n \n\nThe Intech team builds International extensions and new features of the Amazon.com web site for individual countries and creates systems to support Amazon operations. We have already worked in Germany, France, UK, India, China, Italy, Brazil and more. \n\n \n\nIn this role, you will:\n \n\n* Be responsible for manual and automated testing of features across various platforms including web and mobile.\n* Own the planning, development and execution of test plans and test cases.\n* Review user interfaces for conformity and functionality.\n* Help develop, improve, and employ testing strategies and techniques.\n* Find, isolate, document, regress, and track bugs through resolution.\n* Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process.\n* Work with Software Development Engineers (SDE) to understand the overall technical architecture and how each feature is implemented.\n**BASIC QUALIFICATIONS**\n------------------------\n\n* 2\\+ years of quality assurance engineering experience\n* Experience in automation testing\n* Experience in manual testing\n* Knowledge of professional software engineering practices \\& best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy.\n* Experience with AWS is a plus.\n* Experience with NoSQL is a plus.\n* Ability to take a project from scoping requirements through actual launch of the project\n* Bachelors in Computer Science, Computer Engineering or equivalent\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\\-we\\-hire/accommodations for more information. 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We are seeking the world’s brightest minds to join us in offering customers low prices, vast selection and fast delivery. We are constantly inventing new ways to get packages to customers faster than ever before, and our teams are working on the rapid deployment of new systems that manage everything from when customers click “buy” to when an Amazon package lands on their doorsteps. Our global operations team is dedicated to providing our customers with faster, more convenient, and lower\\-cost fulfillment options. \n\n \n\nThis Sr. HR Manager provides full\\-cycle human resources leadership to Amazons specialty lines of business. This position will support the Operations Team including Fulfillment and Transportation. \n\n \n\nKey job responsibilities \n\n* Collaborate with senior management to develop and execute HR strategies\n\n \n\n* Provide strategic guidance on:\n\n \n\n* Organizational design\n* Workforce planning\n* Talent acquisition\n* Employee development\n* Performance management\n* Succession planning\n* Compensation and recognition\n\n \n\n* Coach managers and senior leaders while assessing and delivering necessary management training\n\n \n\n* Analyze HR metrics and employee experience data to recommend improvements\n\n \n\n* Lead performance review processes, focusing on management and talent development\n\n \n\n* Manage compensation processes including:\n\n \n\n* Salary planning\n* Compensation adjustments\n* Promotions\n* Job level reviews\n\n \n\n* Address employee relations issues while ensuring fair representation\n\n \n\n* Design and implement employee engagement initiatives in partner\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Bachelor's degree or equivalent in Human Resources Management, Business Administration, or a related field\n* HR leadership experience\n* Experience supporting large\\-scale operations with multiple business units\n* Experience in implementing standardized HR processes across multiple business units\n* Track record of leading organizational transformation initiatives\n* Experience managing teams and leading through influence in matrix organizationsFluency in Portuguese and English (written and spoken)\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* · Master's degree in Human Resources, Business Administration, or related field\n* · Knowledge of Brazilian labor laws and regulations\n* · Experience in high\\-growth markets and rapid expansion environments\n* · Proven ability to drive change management initiatives in complex organizations\n* · Strong strategic thinking and problem\\-solving skills\n* · Experience with HR technology implementation and optimization\n* · Demonstrated success in developing and implementing HR policies and programs\n* · Strong data analysis and interpretation skills for HR metrics and workforce planning\n* · Excellent project management and organizational skills\n* · Ability to influence and collaborate with senior leadership\n* · Experience in talent management and succession planning\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil","infoId":"6486103466112112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Developer Engineer II, Intech","content":"**DESCRIPTION**\n---------------\n\n\nAmazon.com's long\\-term vision is to enable a seamless global shopping experience for all Amazon customers worldwide on any Amazon website or device, in any language and for any culture. Our goal is to create software that offers customers a unique shopping experience that is internationalized for their preferences.\n \n\nOur team is responsible for automating the launch strategy for Amazon's expansion into new countries. We build customer\\-facing features in a highly distributed environment that directly impacts Amazon’s e\\-commerce revenue in over 150\\+ countries.\n \n\nAbout you:\n \n\nYou're looking for a career where you'll be able to build, to deliver, and to impress. You build customer facing features that reach millions of new customers all over the world. You look at problems holistically, and thrive on the intricate complexity of designing feedback loops and ecosystems. You want to work on projects where you are leveraging Machine Learning models to implement solutions to real problems that require creative and deep understanding of the problem space. You challenge yourself and others to constantly come up with better solutions. You work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue its exponential growth.\n \n\n \n\nAbout us together:\n \n\nWe're going to eliminate vendor complexity so they can make products available in any market place. Along the way, we're going to face seemingly impossible problems. We're going to argue about how to solve them, and we'll work together to find a solution that is superior to each of the proposals we came in with. We'll make tough decisions, but we'll all understand why. We'll be the dream team.\n \n\n \n\nThe ideal engineer for this space will be highly quantitative, have great judgment and passion for building a great customer experience, be inventive, and have a strong track record of delivery. You also have a pragmatic approach and iterative approach to building software: you have an ability to simplify and get things done with a demonstrated track record of building and delivering software and working effectively with external and internal teams.\n \n\n \n\nQuestions?\n \n\nYou may already know if you're a fit, but perhaps you're worried about technology and experience requirements? Don't be \\- we're looking for smart, proven, engineers; if you're the right candidate, we're flexible. \n\n \n\nKey job responsibilities \n\nAs an SDE II, you’ll contribute to your team’s software, delivering features that span its life cycle. This includes working with your team to design solutions that enhance existing features and enable new ones. You’ll exercise autonomy and make trade\\-offs between feature development and operational work. \n\n \n\nYou’ll also document your team’s software, including how it’s constructed, tested, operated, and secured, and how it fits into the bigger picture. You’ll train team members on these points and work alongside customers, stakeholders, and peers to ensure your solutions deliver real value. \n\n \n\nWe’re committed to developing our people, and as an SDE II, you’ll mentor and guide others. You’ll also play a role in recruiting and interviewing for your team. \n\n \n\nAbout the team \n\nINTech LatAm's mission is to create technology to enable sustainable growth for Amazon Stores across Latin America, through products, experiments, and solutions that solve local problems for customers and seller partners on a global scale. \n\n \n\nWe are a product, technology, and data science organization with nearly 400 engineers, organized into 40\\+ cross\\-functional teams across five divisions: Global Invoicing Services, Shopping, FBA, Supply Chain \\& Fulfillment, and Machine Learning. We own over 150 services (20 tier\\-1\\) that support the operations of Amazon Stores in 17\\+ countries. Since then, we've launched over 250 initiatives, creating new systems and solutions.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* 3\\+ years of non\\-internship professional software development experience\n* 2\\+ years of non\\-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience\n* Experience programming with at least one software programming language\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* 3\\+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience\n* Bachelor's degree in computer science or equivalent\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil","infoId":"6486103450291512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Developer II, INTech Latam","content":"**DESCRIPTION**\n---------------\n\n\nAmazon.com’s long-term vision is to enable a consistent global shopping experience for all Amazon customers worldwide—across any Amazon website or device, in any language and culture. Our goal is to build software that delivers a unique shopping experience tailored to each customer’s preferences. Amazon’s INTech Latam team is hiring Software Developers.\n\n \n\nAbout the role: A Software Development Engineer (SDE) at Amazon tackles business challenges through technology, owns their systems end-to-end, and influences the direction of our technology impacting hundreds of millions of customers globally. At Amazon, an SDE designs flexible and scalable solutions and works on some of the most complex large-scale computing challenges, applying expertise in data structures, algorithms, and object-oriented programming. At Amazon, you’ll have the opportunity to work within a small development team across one of our many rapidly growing organizations.\n\n \n\nAbout you: You’re seeking a career where you can build, deliver, and impress. You create features that reach millions of new customers worldwide. You analyze problems holistically, design feedback loops, and contribute to ecosystems.\n\n \n\nAmazon’s INTech Latam team is hiring Software Developers to work at our Software Development Center in Brazil. The INTech Latam team builds new features for Amazon.com (http://amazon.com/) across multiple countries and develops systems to support Amazon’s operations. You’ll learn how to design, implement, and test highly scalable solutions using AWS’s cloud platform and its diverse suite of products, within agile and challenging projects, collaborating with top professionals in the field.\n\n \n\nAmazon Brazil values Diversity, Equity, and Inclusion (DEI) across all our roles, and therefore we act intentionally to ensure our internal environment reflects the diversity of the markets we serve and the customers we support.\n \n\nIn Brazil, we’ve established a Diversity, Equity, and Inclusion Committee composed of representatives from different departments and job levels, as we recognize that this agenda requires diverse perspectives and multifaceted lived experiences. Our leadership is engaged and increasingly understands its role in promoting and practicing our Leadership Principles, aiming to become “the best place to work in the world.” We acknowledge our responsibility and need for change, and remain mindful that “Success and growth bring great responsibilities.”\n\n \n\nOur Affinity Groups are formed by volunteers from various business units and actively participate in shaping DEI strategies. Additionally, they serve as ambassadors for this agenda and will support you from Day 1. Remember: “it’s always Day 1.” These groups are organized under the following pillars: BEN — Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People with Disabilities.\n\n**BASIC QUALIFICATIONS**\n------------------------\n\n* Understand and evaluate critical end-to-end applications and assess high-level and low-level designs.\n* Actively contribute to teams’ technical strategy and be accountable for technical tradeoffs affecting existing applications, as well as other applications across Amazon.\n* 5+ years of software development experience.\n* Proficiency in at least one of the following programming languages: C, C++, C#, Java, Python, Golang, Kotlin, JavaScript, Clojure, or another object-oriented language.\n* Systems design and familiarity with application and database programming on UNIX/Linux.\n* Experience with Agile/Lean (Kanban, SCRUM, RUP, XP), OO modeling, Web Services, UNIX, and databases.\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline; or Master’s degree in Computer Science, Mathematics, Physics, or related fields.\n* Proven track record of developing large-scale solutions in ambiguous environments.\n* Knowledge of Software Development Life-Cycle models and experience delivering efficient software.\n* Customer-facing skills, including the ability to deeply understand requirements.\n* Recommend alternative technical approaches and lead engineering efforts.\n* Demonstrated history of delivering large, cross-functional projects.\n* Verbal and written communication skills.\n* Proven analytical and design skills.\n* Experience mentoring and training the engineering community on complex technical topics.\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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To continue fulfilling its purpose, we have assembled a team of outstanding professionals who share the same goal—and you could be the next talent to join our team, which is now a market reference.\n\nWe transform lives by helping people achieve their dream of owning a home.\n\nWith over 40 years of experience, we have built a strong foundation grounded in responsibility, quality, values—and above all, commitment to every person who trusts us.\n\n**Your day-to-day responsibilities will include:**\n\n* Working at **strategic and high-traffic locations in Belo Horizonte** (Praça Sete, Praça da Estação, and other heavily frequented areas);\n* Approaching and recruiting professionals interested in working on our construction sites;\n* Connecting professionals with available opportunities at Direcional.\n\n**What we’re looking for:**\n\n* A communicative, proactive profile with ease in approaching people;\n* Availability for external work (streets of Belo Horizonte and surrounding areas);\n* Energy, friendliness, and a desire to make a difference.\n\n**What we offer:**\n\n* Salary + performance-based bonus;\n* Meal or Food Allowance;\n* Transportation Allowance;\n* Day Off;\n* Life Insurance;\n* Health and Dental Plan.\n\n*All our job openings are inclusive! 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effectively overcome objections and propose alternative solutions in response to client complaints or improvement suggestions.\n* Monitor internal client changes (e.g., key contact transitions) and deliver periodic executive summaries of the partnership, ensuring continued engagement from the project sponsor.\n* Track client success metrics (NPS, STRATWs platform usage, login frequency, etc.) to measure engagement and outcomes.\n* Lead contract renewal negotiations, ensuring client satisfaction and continuity of the partnership.\n* Apply churn prevention playbooks whenever necessary.\n* Structurally manage churn confirmation or downsell processes, if they occur.\n* Monitor key Customer Success (CS) department metrics (churn rate, Health Score, NPS, etc.) and contribute to initiatives aimed at improving them.\n* Continuously explore new use cases within clients: investigate additional business opportunities and pain points—not only in end-user areas but across other departments—that could benefit from our solutions.\n* Serve as the subject-matter expert on our product, consistently communicating our value proposition and suggesting improvements to our systems and processes.\n* Lead benchmarking initiatives among clients in the portfolio, sharing best practices and results.\n* Create and review Customer Success department processes and playbooks, pursuing continuous improvement in how we serve clients.\n\n\nRequirements and Competencies\n* Negotiation techniques.\n* Strategic and analytical mindset, with data-driven orientation (data-based decision making).\n* Completed undergraduate degree in Production Engineering, Project Management, Communications, Marketing, or related fields.\n* Proven experience in Customer Success strategy and management.\n* Practical knowledge of Customer Success (CS) methodologies and metrics.\n* Experience in the SaaS market and a minimum of 2 years’ experience in B2B Customer Success.\n* Proactivity and sense of urgency in pursuing results.\n* Excellent oral and written communication skills, with persuasive ability to influence decision-makers.\n* Organizational and time-management skills to handle high volumes of information and diverse client demands across multiple sectors.\n* Openness to continuous learning and receptiveness to feedback, seeking constant innovation.\n* Ability to build positive interpersonal relationships with both internal teams and other departments.\n* Systems thinking to map adverse situations and propose effective solutions.\n* Commitment: assuming responsibility with awareness that one’s actions impact company outcomes, always acting transparently and proactively.\n* Emotional intelligence: ability to manage one’s own emotions and understand others’, maintaining calm and empathy in challenging situations.\n* Collaboration: team-oriented mindset, sharing knowledge and jointly seeking solutions, aligned with our cooperative DNA.\n* Intermediate English proficiency.\n\n\nNice-to-Have\n* Prior experience with operational performance management software.\n* Familiarity with the SenseData platform (Customer Success platform).\n* Experience with performance management methodologies such as Balanced Scorecard (BSC), goal management, PDCA, FCA, and other problem-solving methods.\n\n \n\n\nBenefits and Perks:\n* Flexible Meal/Food Allowance via Flash card;\n* Wellhub (Gympass) partnership;\n* Nationwide health insurance plan, private room coverage, no copayment;\n* Odontoprev dental plan;\n* Internal growth opportunities (expert or management career paths);\n* As a citizen company, we extend maternity and paternity leave;\n* Childcare allowance;\n* Training tailored to individual needs (IDP);\n* Profit and Results Sharing Program (PLR);\n* We strongly support employee development—therefore, we provide financial assistance for professional qualifications, courses, and certifications;\n* Annual bonus for goal achievement, up to 2x base salary;\n* Gamification to encourage physical activity;\n* Financial management consulting;\n* Birthday and work-anniversary day-offs;\n* Parking: free at Siteware’s building;\n* Sesc Club partnership;\n* We are affiliated with Assespro—offering discounts at universities, clubs, restaurants, legal services, and more.\n\n\nOur Culture\nWe value collaboration, continuous improvement, and technical excellence. 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