Description
Job Summary:
Sales professional responsible for customer service, negotiation, product/service guidance, and order management, ensuring customer satisfaction.
Key Highlights:
1. Customer service and negotiation
2. Product and service guidance
3. Order tracking and delivery deadline management
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Have you ever considered joining a company with over 100 years of history? Join us in this remarkable journey!
The world changes — Zema acts! Guided by our core values — hard work, transparency, simplicity, ethics, people development, and courageous energy — we seek professionals eager to join one of the best companies to work for!
**Learn more about our story:** https://portal.zema.com/nossa\-historia/
**Job Responsibilities:**
Provide customer service; negotiate prices, delivery timelines, payment terms, and sales discounts; guide customers on product and/or service specifications; manage customer orders, product quality, and agreed delivery deadlines; assist customers in product selection by demonstrating product functionality.
**Preferred Qualifications:**
Experience in sales (furniture and electronics);
Completed High School education;
Basic computer skills and proficiency with social media;
Knowledge of the Consumer Protection Code is desirable.
**Our Benefits:**
Health Insurance;
Dental Insurance;
Meal Voucher;
Development initiatives and platform;
Wellhub (comprehensive health platform);
Birthday Leave;
Exclusive partnership discounts across various services and products.
Diversity \& Inclusion
We are committed to seriously promoting and building Diversity \& Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, strengthening employees’ sense of belonging while simultaneously enhancing Zema’s brand reputation in society.
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