We are looking for a **Network Technology Analyst** to analyze logical issues related to backbone networks, routing, and network links; conduct tests; and identify solutions to ensure network availability and quality. Design logical network architectures. Perform logical configurations on servers, firewall rules, routers, and network equipment. Conduct traffic capacity studies and analyses. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Propose improvements to departmental routines and processes; * Maintain area-specific performance indicators; * Actively participate in organizational meetings and commitments when requested; * Provide support to employees on matters related to the department; * Analyze and propose improvements to operational routines with the objective of optimizing departmental operations; * Use personal and collective protective equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Receive and handle Level 3 technical support tickets, focusing on the logical aspects of backbone networks, IP routing, and network traffic; * Execute periodic compliance processes (e.g., access validation, directory validation, etc.); * Conduct connectivity testing; * Analyze logical issues related to backbone networks and network links, perform tests, and identify solutions to ensure network availability and quality; * Collaborate with other support levels to ensure network availability and quality; * Perform logical configurations on servers, firewall rules, routers, and network equipment; * Conduct traffic capacity studies and analyses; * Perform network programming and logical configuration; * Actively participate in crisis management rooms affecting business operations; * Analyze network traffic availability and quality; * Execute configurations to ensure network traffic integrity; * Handle mission-critical incidents; * Create and maintain up-to-date technical procedures and knowledge base documentation; * Establish standards, policies, and procedures for networks; * Plan, implement, verify, and resolve logical network issues of high complexity across various vendors and mobility infrastructures. **Requirements and Qualifications** * Completed high school education; * Skills in Level 2 technical support and familiarity with incident, problem, and change management tools and processes; * Knowledge of routing, networking, and server technologies; logical network configuration; and network issue analysis; * Proficiency with networking technologies, protocols, and network design. **Preferred qualifications:** * Undergraduate degree in progress; * Skills in server and network (protocols) configuration; * Familiarity with Google tools (Sheets, Docs) and network security; * Technical English proficiency. **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deducted Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.