ADMINISTRATIVE ASSISTANT I

We are the Energisa Group! With over a century of history, Energisa is the largest private group in Brazil's electricity sector, with 100% national ow
- Customer service
- Health insurance
- Dental insurance

Job Summary: Responsible for relationship management and negotiation with individual customers, delivering excellent service and ensuring satisfaction. Key Highlights: 1. Customer relationship experience 2. Excellent and high-quality customer service 3. Knowledge of health insurance plan regulations Description: * Completed undergraduate degree * Experience in customer relationship management * Basic computer skills: Word or other text editor; basic knowledge of Excel or other spreadsheet software * Health insurance plan regulations (Law No. 9656\), Coverage requirements specified in ANS Procedure List editions (RN 387\), Service response timeframes (RN 259/268\), Service protocol (RN 359\), and Reimbursement timeframes regulations Responsible for managing relationships and negotiations with stakeholders across the healthcare service delivery chain, including individual customers, delivering excellent, efficient, and high-quality service to ensure stakeholder satisfaction. 2512130202201917410
João Silva
Indeed · HR