Pharmacy Assistant STORE 476

Description

Job Summary: Customer service professional for a pharmacy, focused on medication dispensing, sales, inventory management and organization, within a growing and transformative environment. Key Highlights: 1. Leadership and transformation in the workplace 2. Excellent organizational climate and professional growth 3. Focus on human appreciation and achievement of results We are people who care for people. Each with unique characteristics, stories, and qualities, yet all united by the same purpose: to live fully. We take pride in our history, which is why we do our best today while keeping an eye on tomorrow. If you value human appreciation, integrity, customer focus, achievement of results, sustainability, and innovation in solutions in everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a leader and an agent of transformation. We have an excellent organizational climate, with engaged people committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, adhering to pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments in cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check medication and product stock levels, replenish items as needed, and ensure products are within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products, including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored properly and in accordance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer knowledge; * Prior experience as a cashier and in customer service is desirable; * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health plan, subject to eligibility based on location and position; * Dental plan, available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training — Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), with payroll deduction discount; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Chains**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, built by people passionate about people. Present in every state across the country, we are naturally giants—and diverse! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human appreciation**, **achievement of results**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy chain. Our business model centers on selling health- and wellness-related products and services to our customers. We operate in the specialty retail market, following the *drugstore* concept. We aim not only to be a pharmacy chain but an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma—a pharmaceutical consultation service—where customers receive personalized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 giants united by one purpose: ensuring access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.