Description
Job Summary:
A professional responsible for telephone and in-person customer service, call routing, and administrative tasks at the night reception.
Key Highlights:
1. Perform telephone and in-person customer service
2. Responsible for check-in, check-out, and cash register closing
3. Organization and proactivity are highly valued
Night Reception Assistant Position Description:
We are seeking a reception assistant to join our company. The professional will be responsible for telephone and in-person customer service, call routing, and other reception-related duties.
Responsibilities:
* Perform telephone and in-person customer service
* Route calls to respective departments
* Receive and register guests
* Perform check\-in and check\-out
* Carry out administrative tasks related to reception
* Close the cash register at the end of the shift
Requirements:
* Completed high school education
* Basic computer skills
* Strong communication skills and friendly demeanor in customer service
* Organizational skills and proactivity
* Knowledge of a second language and prior customer service experience are considered advantageous