TECHNICAL INSTALLATION ASSISTANT

Description

Job Summary: Assist in customer activation and maintenance, provide technical support, diagnose and resolve system failures, and perform preventive and corrective maintenance on fiber-optic networks. Key Highlights: 1. Providing technical support and equipment configuration. 2. Participating in fiber-optic network installation and maintenance projects. 3. Opportunity for teamwork and development of technical skills. **Job Description:** ---------------------- Assist in customer activation and maintenance; Assist in technical support and equipment configuration for customers; Assist in diagnosing and resolving hardware, software, and fiber-optic network failures; Assist in installation, configuration, and maintenance of internet tower equipment; Assist in retrieving equipment from customers; Assist in fiber-optic cable splicing and network infrastructure work; Assist in preparing cables for splicing; Assist in identifying defects in networks and equipment; Assist in performing preventive and corrective maintenance to ensure continuous operation of the fiber-optic network; Assist in fiber, cable, and optical box alignment and installation; Assist in handling fiber-optic cable breaks; Assist in developing and executing installation projects; Assist in preparing technical documentation for activities; Assist in working at heights using appropriate PPE and collective protective measures (CPM); Operate company vehicles responsibly; Assist in preventive and corrective maintenance of low-voltage DC and AC electrical systems, air conditioning systems, data transmission systems, and lightning protection systems (LPS); Assist in installations establishing communications; Participate in implementing new projects; Assist in operating low-voltage generators; **Mandatory Requirements:** ------------------------------ Completed elementary education. Driver's license category B; Logical reasoning; Systemic thinking; Interpersonal skills; Organization; Strong verbal and written communication skills; Resilience; Agility; Trustworthiness; Owner mindset; Results orientation; Customer focus; **Desirable Requirements:** -------------------------- Experience in telecommunications technical field is desirable. Microsoft Office suite; NR10; NR35\. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO **Benefits:** --------------- Meal allowance/food voucher Starbem – Health and Well-being Teleconsultation Day off Group life insurance Corporate University – Mhnet Ensina Internet discount after probation period Transportation voucher Wellhub (Gympass) **Work Location:** ---------------------- CACHOEIRINHA/RS **Working Hours:** ------------------------ Monday to Friday: 8:00 AM to 12:00 PM and 1:30 PM to 5:30 PM; Saturday: 8:00 AM to 12:00 PM