Senior Infrastructure Analyst

Description

Job Summary: AMBIENTAL is seeking a Senior Infrastructure Analyst to support, evolve, and standardize the IT infrastructure while ensuring service availability, performance, and security. Key Highlights: 1. Support, evolve, and standardize the IT infrastructure 2. Ensure service availability, performance, and security 3. Participate in continuous improvement and technological modernization projects AMBIENTALY is seeking a **Senior Infrastructure Analyst** to support, evolve, and standardize the IT infrastructure. This professional will play a critical role in ensuring service availability, performance, and security, collaborating closely with internal teams, vendors, and business units, as well as participating in continuous improvement and technological environment modernization projects. Join us! **Responsibilities and Duties** Administer and maintain corporate IT infrastructure (LAN, WAN, Wi\-Fi networks, internet links, inter-unit communications, and network devices). Support the management and operation of firewalls, VPNs, and secure connectivity across environments. Monitor and ensure IT service availability, proactively and reactively addressing incidents. Perform diagnostics, troubleshooting, and resolution of infrastructure, network, system, and authentication issues. Provide on-site and remote technical support across group locations. Administer Microsoft environments (Active Directory, access policies, network and collaboration services). Support administration of Microsoft 365 and integrated services. Manage IT assets (laptops, desktops, printers, tablets, and networking equipment), including inventory control and lifecycle management. Support technology equipment procurement, replacement, and contract management processes. Interact with telecom, service, and technology vendors, tracking tickets, SLAs, and deliveries. Support endpoint and mobile device management (MDM) solutions. Execute routine updates, patching, hardening, and security best practices. Document procedures and technical standards, and maintain up-to-date inventory and documentation. Participate in IT projects, including deployments, improvements, migrations, and infrastructure expansion. Collaborate closely with Information Security, Support, and Project teams, adhering to corporate policies and IT governance best practices. **Requirements and Qualifications** Prior experience in **corporate IT infrastructure**. Solid knowledge of networking (TCP/IP, VLANs, Wi\-Fi, DNS, DHCP, and connectivity). Hands-on experience with Microsoft environments and user, permission, and service administration. Experience in infrastructure troubleshooting and advanced technical support. Experience managing IT assets and vendor relationships. Knowledge of backup routines, environment updates, and maintenance. Analytical, diagnostic, and technical problem-solving skills. **Preferred Qualifications** Experience with virtualization (Hyper\-V, VMware, or similar). Knowledge of UTM firewalls and secure connectivity. Experience in hybrid environments (on\-premises \+ cloud). Familiarity with PowerShell automation. Participation in infrastructure deployment or modernization projects. Awareness of information security best practices and industry frameworks. Since its founding over 30 years ago, Ambientaly has distinguished itself through a strong commitment to delivering chemical solutions to the market, generating sustainable value for all stakeholders involved in this chain. Respect for people and the environment are guiding principles for the companies within the group, reflected in industrial market reliability. For Ambientaly, intelligent process management, logistical efficiency, and continuous innovation are key differentiators that enable the delivery of comprehensive, customized chemical solutions. Complementing these factors are the company’s Human Resources—highly specialized professionals focused on meeting market needs and requirements. With this forward-looking perspective, Ambientaly prioritizes providing its employees with optimal structural conditions—not only to perform daily tasks effectively but also to foster collective well-being, offering thoughtfully designed spaces that promote harmonious coexistence.