YOUNG APPRENTICE 6H

If you are looking for your first opportunity in the job market, this could be your chance to start your career at one of the largest banks in the cou
- Collaborative environment
- Develop new skills
- Support team daily demands

**Requirements** Currently enrolled in High School, Technical, or Higher Education programs in administrative, customer service, management, or related fields; Basic knowledge of Microsoft Office Suite; Good communication skills, organizational ability, and interest in working in customer service. **Position Summary** The Customer Service Intern will be responsible for supporting daily customer service operations, including handling inbound requests, creating service tickets, providing WhatsApp-based support, and tracking customer requests in the CRM system. They will also assist in responding to customers via e\-mail, routing requests to the appropriate departments, and monitoring resolution progress, thereby contributing to service quality and customer satisfaction.

João Silva
Indeed · HR