IT TECHNICIAN - OPEN POSITION

Description

Job Summary: An IT professional focused on technical support, fault diagnosis, and preventive maintenance, ensuring system functionality and documentation updates. Key Highlights: 1. Comprehensive technical support (hardware, software, networks, printers) 2. IT problem diagnosis and resolution 3. Preventive computer maintenance **IT TECHNICIAN** **Job Description:** Responsibilities: – Provide technical support to users, including issues related to hardware, software, networks, printers, internet links, documentation, preventive maintenance, and other necessary related activities; – Diagnose faults or errors and provide solutions to restore functionality; – Perform and monitor preventive computer maintenance; – Update departmental documentation; – Carry out other related tasks; – Handle first- and second-level Help Desk tickets; – Provide support via phone, e-mail, instant messaging, and remote access systems; **Requirements:** Requirements: – Experience in IT performing the described activities; – Technical knowledge including: Operating Systems; Microsoft 365; Hardware; Enterprise TCP/IP Networks; Domain Servers (Active Directory/Azure); Printers; – Technical course in Informatics, Networking, or similar. **Minimum Education Level:** High School Diploma **Working Hours:** Working Hours: Monday to Friday, from 9:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM. **Benefits:** Salary negotiable Benefits: – Meal Allowance: R$ 28.00; – AMI Health Insurance Plan (no monthly premium deduction); – Company Profit-Sharing Program (PPR); – Group Life Insurance; – Transportation Allowance. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial