IT Assistant

Description

Job Summary: The professional will provide technical support to users, including equipment assembly, repairs, configuration of hardware and software, as well as user training and maintenance. Key Highlights: 1. Comprehensive technical support to users 2. Hardware and software maintenance and configuration 3. User training and problem resolution Schedule: 07:30\-16:10\|Mon\-Fri\|08:00\-12:00\|Sat Mandatory Requirements: * Completed high school; * Knowledge of TOTVS ERP. Desirable Requirements: * Technical course in IT; * Computer networks; * Structured cabling; * Installation, maintenance, and configuration of computers; * Process flow tools. Main Responsibilities: * Provide user support, including equipment assembly, repairs, and configuration, as well as assistance with available hardware and software usage; * Train users on available systems/equipment and support them in resolving issues; * Contact software/hardware vendors to resolve issues related to purchased products; * Develop small programs to improve the user-support interface; * Perform equipment/software maintenance and upkeep. Minimum Education Level: High School (Secondary Education) * Transportation Allowance or Parking Privilege * Newborn Kit * Christmas Kit * Education Assistance * On-site Meal * Medical Assistance * Life Insurance * Profit Sharing * Dental Assistance * Attendance and Punctuality Program