We are looking for communicative, dedicated, and energetic individuals to join our Customer Service team! If you enjoy helping others, express yourself easily, and wish to work in a dynamic environment, this could be the ideal opportunity for you. RESPONSIBILITIES AND DUTIES: * Provide welcoming and prompt customer service via telephone and WhatsApp; * Conduct proactive research to better understand our customers; * Offer support across key digital channels: Facebook, Instagram, Email, App, and Reclame Aqui. REQUIREMENTS AND QUALIFICATIONS: * Completed high school education; * Flexible availability regarding working hours; * Basic computer skills; Working Hours — Monday to Saturday, from 2:40 PM to 9:00 PM. Possibility of Sunday shifts according to schedule, with Saturday off. Minimum Educational Requirement: High School (Secondary Education) Desired Education: High School (Secondary Education)