Receptionist

Description

Job Summary: Responsible for customer service, service presentation, conflict resolution, and sales at Auto Center. Key Highlights: 1. Initial customer service and client orientation 2. Conflict resolution and portfolio presentation 3. Sales opportunities and in-person service **We are seeking a Receptionist for (Feira de Santana:** **Reporting to the area manager, your responsibilities will include:** * Providing initial customer service at Auto Center locations, ensuring safety, dynamism, flexibility, and peace of mind for customers; * Resolving conflicts and discrepancies during customer interactions; * Presenting the portfolio of services offered and guiding customers within the Auto Center; * Handling pre-inspection verification and customer registration. * Product sales **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Possession of Driver's License Category B and ability to drive; * Prior experience with in-person customer service; * Previous experience in Auto Centers is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organization, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries. Benefits: * Medical assistance * Dental assistance * Basic food basket * Transportation allowance Selection Question(s): * Do you hold a Category B driver's license? Work Location: On-site