Description: * EDUCATION: Completed Bachelor's degree in Agronomy, Agricultural Engineering, Administration or related fields. Postgraduate qualification in Agribusiness Management, Information Technology or related areas is desirable. * EXPERIENCE: Minimum of 2 years of experience in agricultural products sales, consultative selling and technical support. Experience in implementing technological solutions and user training. * Class B driver's license; * Availability for travel. * RESIDENCE IN ITUMBIARA - GO * KNOWLEDGE: * Knowledge of the agribusiness sector and its main trends and challenges. * Knowledge of technological solutions for agribusiness, such as precision agriculture, farm management software and productivity monitoring platforms. * Skills in communication, negotiation and interpersonal relationships. * Proficiency in Office suite and CRM tools. * English language knowledge is desirable. * Knowledge of John Deere products and competitors, as well as technological trends and advancements. * Desirable skills in AI, Microsoft Office, Power BI and similar tools, as well as internet functions. * Financial analyses and Feasibility Studies; * Business Intelligence and management KPIs; Main job activity: Serve as the primary contact point for Premium customers, acting as a liaison between them and the company. Responsible for providing high-impact solutions that deliver positive results in customer operations, excellence in service, and delivery of solutions covering areas such as technology, sales, after-sales, training, technical visits and benchmarking. Build and maintain trust-based relationships, acting as a strategic advisor and business partner, ensuring satisfaction and loyalty of Premium customers. Responsibilities description: * Premium Accounts Service and Solutions Management: Be the main contact for Premium customers, understanding their needs, challenges and objectives. Conduct regular customer visits to identify improvement opportunities and propose customized solutions. Manage customer relationships, ensuring excellent service, prompt and effective problem resolution, as well as delivering productivity, quality, innovation and sustainability. * Provision of Technological Solutions: Identify customer technology needs and recommend innovative solutions that add value to their operations. Coordinate the implementation of technological solutions, ensuring their proper integration and operation. Conduct training sessions and workshops to enable customers in using technological solutions. * Customer Relationship Management: Build and maintain strong, trust-based relationships with Premium customers, acting as a strategic partner. Continuously monitor customers to identify new business opportunities and ensure their satisfaction. Act as a mediator in potential conflicts, seeking solutions that meet the interests of both parties. Identify sales opportunities for company products and services, offering solutions tailored to specific customer needs. Prepare customized commercial proposals demonstrating the value of offered solutions and negotiate favorable terms for customers. Follow up on the sales process from prospecting to deal closure, ensuring customer satisfaction. * Internal Collaboration, After-Sales Support and Loyalty: Work closely with after-sales, sales, marketing, integrated technology solutions and technical support teams to ensure delivery of complete and integrated solutions to Premium customers. Share information and knowledge across other company departments, contributing to continuous improvement of products and services. Participate in meetings and training sessions to enhance technical and business knowledge. Act as a mediator in potential conflicts, seeking solutions that serve both parties' interests. Ensure customer satisfaction with company products and services. Monitor customer results achieved through implemented solutions, identifying opportunities for improvement and optimization. Develop and implement loyalty programs and initiatives aimed at strengthening relationships with Premium customers and ensuring retention. * Training, Technical Visits, Benchmarking and Best Practices for Premium Customers: Organize and conduct technical training for customers to qualify them in using company products and services. Perform technical visits to customers to identify improvement opportunities and propose customized solutions. Prepare detailed technical reports presenting visit outcomes and improvement recommendations. * Identify and promote market benchmarks and best practices to help customers optimize their operations. Organize visits to reference customers so Premium clients can learn from other producers' experiences. Share information and knowledge with customers, contributing to their development and success. * Performance Monitoring and Analysis: Monitor and evaluate performance data and indicators, working with the Premium Account Manager and other sales structures to define strategies for addressing gaps, identifying areas for improvement and opportunities to increase performance, acquire new customers and/or recover lost customers, expanding market share, optimizing processes and increasing revenues. * Innovation and Strategic Thinking: Identify opportunities and generate ideas that add value to the customer and create competitive advantages. Provide insights on agricultural and market trends, create innovative customer solutions, make decisions and develop solid solutions based on facts, data, and market and business experience. Engage with each customer uniquely, with full understanding of implications for customer profitability. Demonstrate drive and passion for the business and customers, following a logical sales and negotiation process. * Knowledge Management for Premium Customer Solutions: Clearly demonstrate knowledge of agronomic practices, technology, products and services. Demonstrate knowledge of John Deere product portfolio and competitors. Continuously update knowledge of agricultural practices, government incentive programs and regulations. Demonstrate ability to discover, understand and interpret customer needs, promoting quality responses and solutions aligned with their strategy. * Utilization of Business Manager Structures: Engage and promote joint solutions with Business Structure Managers (Used Equipment and Implements, Leasing, Digital Sales, Marketing, Planning and Management, Performance and Special Crops Production Cycle), maximizing their use and output to boost results and sales opportunities. * Stakeholder Relationships: Establish good relationships with internal suppliers, partners, customers and other stakeholders relevant to your area of responsibility and to the organization as a whole. * Compliance and Governance: Ensure all activities comply with regulations, internal policies and ethical standards. Meet international audit criteria regarding inventories of new and used machines, implements and technology products. * Communication and Information Sharing: Ensure all activities under your responsibility * are aligned with strategic objectives, facilitating effective communication and sharing of relevant and reliable information. * Legal Compliance: Ensure actions guarantee compliance with legal guidelines on occupational health and safety, as well as adherence to company rules and procedures. Continuously act with customer focus, anticipating their needs by prioritizing activities with highest impact on business results; * Comply with formalized guidelines in company policies and procedures: Code of Conduct, IT policy, light fleet policies and rules, functional area policies, data confidentiality and privacy policy, and Health, Safety and Environment policy, 2511070202301792308