Do you enjoy working with people and challenges, and are you currently pursuing a **technical or undergraduate degree**? Are you looking for an **opportunity** in a **humanized environment** that constantly encourages your **development**, without neglecting your studies? Then this position is for you! You will be responsible for supporting the SAC customer service process for individual and corporate clients, as well as assisting the external technical team when requested. You will help provide customer service by answering questions and inquiries regarding connections, contracts, and invoices. It is important to have a **willingness to learn**, basic computer knowledge, and a **communicative, empathetic, and organized personality**, with ease in handling new technologies. **The workload is 30 hours per week.** **Requirements and qualifications:** * Currently enrolled in a technical or undergraduate program in administration, computer science, or related fields; * Computer knowledge; * Proficiency with technologies and systems; * Good diction and verbal communication; * Passion for serving people; * Dynamism and proactiveness;