Senior IT Analyst

Description

Job Summary: An IT professional responsible for administering and maintaining IT infrastructure, monitoring technological environments, providing technical support, and ensuring information security. Key Highlights: 1. IT infrastructure administration and maintenance 2. System monitoring and security 3. Technical support and incident resolution **Main Responsibilities** * Administer and maintain IT infrastructure (physical and virtual servers, networks, storage, and backups). * Monitor the technological environment to ensure system availability, performance, and security. * Perform analysis, diagnosis, and resolution of IT incidents and problems. * Provide technical support to users for software, hardware, and electronic devices. * Implement and monitor information security policies (antivirus, firewall, access control, MFA). * Manage user accounts, permissions, and access policies in accordance with organizational guidelines. * Support implementation and maintenance of corporate systems (ERP and internal systems). * Execute backup routines, data recovery, and contingency testing. * Support infrastructure projects, technology upgrades, and continuous improvement initiatives. * Develop and maintain technical documentation and departmental procedures. * Comply with IT governance, information security, and LGPD practices. Analyst\_IT\-Senior **Requirements** * Completed or ongoing undergraduate degree in Information Systems, Computer Science, Computer Networks, or related fields. * Prior experience in Information Technology roles. Knowledge of: * Server administration * Active Directory * SQL Server * Virtualization * Firewall and information security * Networking (TCP/IP, DNS, DHCP, VLAN, and VPN) * Microsoft 365 * Hardware and software maintenance Minimum Education Level: Bachelor's Degree