SUPERVISOR

Description

Job Summary: A professional responsible for contributing to customer satisfaction, product quality, team management, and deviation prevention within the department. Key Highlights: 1. Team management and professional development 2. Focus on customer satisfaction and product quality 3. Ensuring the maintenance of machinery and equipment **Description and Responsibilities:** **Schedule:** 2:00 PM to 10:20 PM \- Sundays on a 2-on/1-off rotation, fixed weekly day off, and compensatory holidays with time off. **Level:** Not specified **Employment Type:** Permanent – CLT* **Contribute to customer satisfaction by restocking service counters and self-service areas, verifying product pricing, layout, and physical condition;** * **Contribute to product quality through appropriate storage and temperature control of products in cold rooms and display counters;** * **Ensure proper food handling, cutting, and tray preparation for self-service areas by supervising and guiding daily activities of department staff;** * **Ensure maintenance of department machinery and equipment through organization, cleaning, and sanitation of cold rooms and food preparation areas;** * **Contribute to deviation prevention through periodic stock counts and cycle counts, performing weighing/counting of products and identifying potential discrepancies;** * **Contribute to achieving departmental goals—such as sales targets, margin, and product assortment—by utilizing system data and daily sales reports, aiming to exceed these goals through effective work strategies;** * **Contribute to workplace accident prevention by correctly and mandatorily using PPE (Personal Protective Equipment) and collective safety equipment.** * **Ensure team scheduling management—including days off, overtime bank, vacations, and other work-hour-related matters—through monitoring managerial reports provided by the People & Management department and by guiding staff accordingly;** * **Promote professional development and team motivation through performance feedback, performance reviews, and skill enhancement via technical and behavioral training.** **Requirements:** * Incomplete High School education; * Experience in people management, sales, and customer service; * Preferred: Completed Higher Education in Administration, Management Processes, Gastronomy, Nutrition, or related fields; AND * Experience as a butcher or in similar roles. * Knowledge of technical and quality standards and procedures, as well as safety, hygiene, health, environmental protection, and food safety regulations; * Willingness to travel; **Benefits:** Overtime Pay, Health Insurance, Dental Insurance, Life Insurance