IT SUPPORT TECHNICIAN - CENTRAL LOCATION - OPEN POSITION

Description

Job Summary: Provide remote and on-site support, offering technical assistance to clients and VIP users, ensuring service quality. Key Highlights: 1. Remote and on-site technical support for clients and VIP users 2. Conduct testing and evaluation of hardware, software, and systems 3. Proactively ensure the quality of services delivered **IT SUPPORT TECHNICIAN - CENTRAL LOCATION** **Job Description:** Responsibilities: Attention, please carefully read the mandatory requirements and apply only if you meet them. Provide remote and on-site support to resolve service tickets, offering technical assistance to clients and users, especially VIP users (Directors, Superintendents, and Managers); Perform routine procedures for testing and evaluating hardware, software, and systems to proactively ensure service quality. **Requirements:** Requirements: – Fluent English; – ITIL certification; – Currently pursuing a bachelor's degree in a related field. **Minimum Education Level:** High School Diploma **Work Schedule:** Work Schedule: 40 hours per week (8 hours daily on rotating shifts). Location: Centro Histórico – Porto Alegre / RS **Benefits:** Salary: R$ 1.750,00. Notes: Fluency in English and ITIL certification are required. *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial