Job Summary: Act as the process owner for activities related to REN 1000, ensuring regulatory compliance, operational efficiency, and delivery quality, leading execution and promoting continuous improvement. Key Highlights: 1. Lead processes and pursue continuous improvement 2. Serve as the technical reference for REN 1000 3. Focus on efficiency, quality, and customer experience Country/Region: BR City: São José dos Campos Business Platform: Networks In distribution, we serve over 3.6 million customers across the states of São Paulo and Espírito Santo, distributing 24.421 GWh of electricity in 2020. We prioritize electricity supply quality, boasting the best national performance indicators, excellence in customer service, and workforce and public safety—areas where we are a national benchmark. Our company is part of EDP, a global energy group present in approximately 30 markets, with a particular emphasis on renewable energy. With over 45 years of experience, we have consolidated a significant presence in the global energy landscape, committed to becoming fully green by 2030 and leading the energy transition. With more than 13,000 employees worldwide, we are dedicated to using our energy and heart to drive a better tomorrow. **Job Mission** Act as the process owner for activities related to REN 1000, ensuring regulatory compliance, operational efficiency, and delivery quality. Lead execution and promote continuous process improvement, engaging involved departments and monitoring results with a focus on problem resolution. Use data, metrics, and analytical tools to support decision-making and contribute to business evolution. **Key Responsibilities** * Serve as the technical reference for REN 1000-related processes, focusing on connection budgeting, legal proceedings, and complaints and ombudsman services. * Ensure regulatory compliance and the quality of analyses and responses to customers and regulatory bodies. * Identify, propose, and implement process improvements to achieve gains in efficiency, quality, and customer experience. * Conduct critical analyses and practically resolve problems, supporting and guiding teams when necessary. * Develop and maintain management controls, metrics, and dashboards to support decision-making. * Support automation and digital transformation initiatives through data analysis and programming tools. **Mandatory Requirements** * Completed Technical Degree in Electrotechnics, Electronics, or Industrial Automation. * Solid knowledge of REN 1000 and standards and procedures related to the Electricity Distribution System; * SAP; * Eletric Office; * Advanced Office Suite **Desirable:** * Proactive profile with ownership mindset, critical thinking, and results orientation. * Advanced Excel proficiency (Power Query, Pivot Tables, advanced formulas, and data analysis). * Experience developing dashboards (Power BI or similar tools). * Knowledge of programming languages for automation and data analysis (Python, SQL, VBA, or similar). * Excellent communication skills and ability to lead technical and executive discussions. **Behavioral Competencies** * Sense of urgency and accountability. * Ability to track and follow up on action plans. * Continuous improvement mindset. * Organization and priority management. * Collaborative profile, with ease in leading multifunctional processes. **Equal Opportunity for All** Our vision is that each person brings their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We value and welcome everyone, committing to foster a sense of belonging for every member of the EDP Group. **Need more reasons to apply?** As one of the best employers, we: Empower our employees with a positive and innovative work environment that promotes collaboration and agile decision-making; Respect and value each individual, offering a flexible, healthy, and inclusive workplace with a range of attractive benefits; Provide a meaningful work experience and prepare our employees for future challenges through diverse development and internal mobility opportunities. **Our Achievements:** * Certified as one of the best employers by the Top Employers Institute * Included in the Bloomberg Gender-Equality Index * Globally certified as a family-responsible company by Fundación Másfamilia * Recognized as one of the 100 best places to work by the Houston Chronicle Discover our tips to enhance your performance during the selection process and apply by **08/04/2026**, if you believe you are the right candidate for this opportunity. **Work Location: São José dos Campos – SP or Vitória – ES.**
João Silva
Indeed · HR
João Silva
Indeed · HR
