Multitasking Attendant

Description

Job Summary: Citizen Experience is seeking a talented and communicative Multitasking Attendant to join an exceptional team, advance your career, and tackle ongoing challenges. Key Highlights: 1. Exceptional and collaborative team environment 2. Opportunities to advance your career 3. Focus on innovation and solutions for public services Citizen Experience is looking for a talented and unconventional **Multitasking Attendant** to join our team. If you possess customer service skills and a communicative personality, this could be the opportunity you've been waiting for! Here, we are part of an exceptional team where we see each other, support each other, respect each other, contribute collectively, motivate one another, and collaborate creatively (that’s where the best ideas emerge). If you’re considering advancing your career in an environment full of opportunities—where accelerating your career means not only progressing in roles and responsibilities but also confronting ongoing challenges—don’t miss this opportunity! **Responsibilities and Duties** * Receiving and welcoming citizens; * Guiding users regarding services provided at the unit, including during contingency situations; * Document screening for service access, issuing queue numbers, collecting fees; * Supporting satisfaction index surveys, organizing queues, and calling queue numbers; * Monitoring service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to submit feedback, suggestions, or complaints; * Assisting with self-service kiosks and equipment; * Participating in internal and external events; **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office proficiency. **Additional Information** **We offer a range of benefits, including:** Meal Allowance Food Allowance TotalPass Gym Partnership Zenklub Psychologist Partnership Dental Plan 'Fique Bem' Program (includes nutritionist, financial counseling, and psychologists) Medipreço Pharmacy Partnership Profit Sharing Program (PLR) Childcare Assistance Assistance for Children with Disabilities First-Degree Education Incentive Birthday Day Off We are **CiX \- Citizen Experience**, a govtech dedicated to transforming access to public services—making citizens’ lives easier through innovative solutions, greater technology integration, and enhanced efficiency. Our goal is to integrate physical and digital channels, delivering a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic workplace offering continuous learning opportunities and challenging projects, join our team! \#ForPeople