Multitasking Attendant

Description

Job Summary: Citizen Experience is seeking a talented and communicative Multitasking Attendant to join an exceptional team, advancing your career in a dynamic environment full of challenges. Key Highlights: 1. Exceptional team: creative collaboration and mutual respect 2. Environment of opportunities to advance your career 3. Constant challenges and continuous learning Citizen Experience is looking for a talented and unconventional **Multitasking Attendant** to join our team. If you possess customer service skills and a communicative personality, this could be the opportunity you've been waiting for! Here, we are part of an exceptional team where we see each other, support one another, respect one another, contribute, motivate each other, and collaborate creatively (that’s where the best ideas are born). If you’re thinking about advancing your career in an environment rich with opportunities—where accelerating your career means not only progressing in roles and responsibilities but also tackling constant challenges—don’t miss this opportunity! **Responsibilities and Duties** * Greeting and welcoming citizens; * Guiding users regarding services provided at the unit during contingency situations; * Document triage for service access, ticket distribution, and fee collection; * Supporting satisfaction index surveys, queue organization, and ticket callouts; * Monitoring service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to provide feedback, suggestions, or complaints; * Assisting with self-service kiosks and equipment; * Participating in internal and external events; **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office package. **Additional Information** **We offer a range of benefits, including:** Meal Allowance Food Allowance Wellhub Gym Partnership Zenklub Psychologist Partnership Dental Plan Medipreço Pharmacy Partnership Profit and Results Sharing (PLR) Childcare Assistance Assistance for Children with Disabilities Birthday Day Off We are **CiX \- Citizen Experience**, a govtech dedicated to transforming access to public services, simplifying citizens’ lives through innovative solutions, more technology, and greater efficiency. Our goal is to integrate physical and digital channels, delivering a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment offering continuous learning opportunities and challenging projects, join our team! \#ForPeople