Cacapava Info Comm Technology Job Listings

The **Tester** executes, creates, and plans tests based on functional analysis of user, system, and application requirements. Detects errors and defects during execution; documents test records and progress; logs issues (bugs) when requirements are not covered within scope; performs retesting of issues/defects prior to product completion; executes pre\-defined test scripts and test plans for system version updates at client sites; configures environments for test execution; records non\-conformities related to system architecture and/or modeling; executes tests across all scenarios and test cases; and supports the development of test automation. **What we’re looking for:** * Reside in **São José dos Campos** or the surrounding region. * **Experience executing, creating, and planning tests** based on functional analysis of user, system, and application requirements; * **Ability to detect errors and defects** during test execution; * **Skill in documenting** test records and progress; * **Experience logging issues (bugs)** when requirements are not covered within scope; * **Experience performing retesting** of issues/defects prior to product completion; * **Experience executing pre\-defined test scripts and test plans** for system version updates at client sites; * **Ability to configure test environments**; * **Experience recording non\-conformities** related to system architecture and/or modeling; * **Experience executing tests** across all scenarios and test cases; * **Experience supporting the development of test automation**. **Desirable differentiators:** * Prior experience with **testing**; * Hold a degree in **IT** or have professional experience in the field; * Experience using **Jira** and/or **Azure DevOps**.

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

IT Technology Intern - South Zone - No Experience Required64858624093058121

Indeed

IT Technology Intern - South Zone - No Experience Required

An educational institution is seeking an IT Technology Intern in São José dos Campos (South Zone). Recovale is a company specialized in waste recovery and sustainability solutions. Focused on environmental preservation, it provides services that promote recycling and efficient material management. **Responsibilities:** Support in maintenance and configuration of computers, laptops, and peripherals. Basic technical support to users (on-site). Assistance in software and system installation and updates. Support in local area network (LAN), internet, and printer administration. Organization and control of IT equipment and inventory. Support in information security (backups, antivirus, access control). Assistance in system and database maintenance, as directed. Support in creating and updating spreadsheets, reports, and technical documentation. Support in IT projects and technological process improvements. Prepare, organize, and supervise the use of the computer lab. Guide students in using computers, educational software, and digital platforms. Support teachers during in-person and remote classes. Conduct live streaming of classes (camera, audio, lighting, and platform configuration). Operate video-conferencing and streaming tools (Google Meet, Zoom, Teams, YouTube, etc.). Provide technical support during online and hybrid classes. Control access, usage, and preservation of computer lab equipment. Assist in basic software and system installation, updates, and maintenance. Organize and maintain audiovisual and IT equipment. Support students and faculty in using virtual learning environments. Ensure compliance with safety standards and proper use of technological resources. Previous internships such as Software Development Intern, Technical Support Intern, Systems Analysis Intern, or Computer Networks Intern may indicate affinity with some of the activities in this position. **Desired Qualifications:** **Education:** Currently enrolled in undergraduate studies **Experience:** No experience required **Compensation and Benefits:** * Salary: 1,200.00 * Transportation Allowance * Health Insurance * Birthday Day Off **Additional Information:** * #UrgentOpening * Contract Type: Internship – On-site * Schedule: Part-time * Working Hours: Monday to Friday, from 5:00 PM to 10:00 PM; Saturday, from 7:30 AM to 12:00 PM.

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

R$1,200/month

Junior Health Promotion Analyst - Indicators64858372657537122

Indeed

Junior Health Promotion Analyst - Indicators

Description: * Bachelor's degree, preferably in Health, Administration, Business Management, Human Resources, or related fields * Proficiency in Microsoft Office Suite, intermediate to advanced level * Experience in customer service, critical analysis of indicators, and quality tools * Planning and Evaluation: Develop and evaluate programs focused on customer satisfaction and reduction of healthcare costs * Standardization: Establish standards for registration and monitoring with the National Health Agency (ANS) * Informational Materials: Evaluate and update promotional materials for programs and services * Service Effectiveness: Monitor and evaluate service providers, establishing actions to achieve targets * ANS Indicators: Ensure accuracy and timeliness of required information * Process Improvement: Implement improvements in collaboration with the Quality Department * Data Analysis: Validate indicators for managerial and strategic reports * Statistical Studies: Conduct studies to support NAIS program initiatives * Utilization Mapping: Analyze customer data to improve quality of life and reduce costs * Negotiation: Negotiate with service providers to achieve better cost-efficiency and quality * Contract Analysis: Monitor service provider contracts and adjustments * Reports: Prepare sustainability and social responsibility reports * Customer Service: Provide general customer service, except for cases requiring specific qualifications * Health Promotion: Support the restructuring of health programs focused on cost-efficiency and effectiveness * Leadership Support: Provide information to support departmental management 2512180202551240025

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Senior Developer Analyst64858289543299123

Indeed

Senior Developer Analyst

Description: * Bachelor's degree in Computer Science, Systems Analysis and Development, or related fields; * Proficiency in TypeScript/JavaScript and the React library; * Proficiency in C#; * Proficiency in Python; * Proficiency in Docker; * Proficiency in Node.JS; * Proficiency in relational databases; * Preferably Oracle, SQL Server, and PostgreSQL. Desired knowledge: * Experience with Azure DevOps; * Azure Portal; * Proficiency in programming languages; * Familiarity with agile development practices; * Proficiency in Front-End and Back-End development, with strong adherence to Clean Code principles; * Experience with ArcGIS field applications is a plus; * Knowledge of mapping libraries, geoprocessing, and remote sensing. Bonus qualifications: * Industry certifications in ESRI, JAVA, .NET, AWS, or AZURE; * Postgraduate degree in IT, Geoprocessing, or related fields; * Script and tool development and analysis; * Web application development and customization; * Widget development; * Preparation of technical documentation and user guidance as needed; * Support and mentoring for Junior Developer Analysts and interns; * Definition of development standards, technologies, and methodologies. 2512190202551927180

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Administrative Assistant64842803165955124

Indeed

Administrative Assistant

Greet customers, schedule services, manage phone calls and emails, and forward inquiries to technicians. Organize files, create and track service orders, complete forms and reports. Assist with accounts payable/receivable management, enter data into spreadsheets, and support budget preparation. Request parts and materials from the warehouse, manage inventory, and receive goods. Organize the workshop schedule, prepare documents for meetings, and provide general support to the technical team. Support the HR and Personnel Department by providing information regarding medical certificates, printing documents for employee signatures, etc. Job type: Full-time, Permanent CLT contract Compensation: R$2,000.00 per month Benefits: * Medical insurance * Life insurance * Meal allowance * Transportation allowance

R. Treze de Maio, 107 - Centro, Caçapava - SP, 12281-600, Brazil

R$2,000/month

Indeed

Tax Analyst

Main responsibilities: Structure, configure, review, and update tax rules applicable to operations (ICMS, ICMS-ST, PIS, COFINS, IPI, ISS); Create, record, verify, and correct incoming and outgoing fiscal invoices in the system (NCM, CFOP, CST/CSOSN, calculation basis, tax rates, nature of operation); Support and monitor the calculation of indirect taxes and monthly tax closing; Review, validate, and request adjustments, when necessary, to taxes calculated/issued by the client; Organize and provide information for ancillary obligations (SPED, DIME, GIA, REINF, municipal declarations, etc.), monitoring submission together with the client; Map the impacts of the Tax Reform on company operations and propose adjustments to internal tax procedures and routines; Experience in Tax and/or Accounting Departments (corporate and/or accounting firms); Proficiency in indirect taxation, especially ICMS and ICMS-ST; Hands-on experience with tax entries, tax closing, and support for ancillary obligations; Practical knowledge of the Tax Reform; Proficiency in Excel and ERP systems. Employment type: Full-time, Permanent CLT contract Salary: R$2,500.00 – R$3,000.00 per month Benefits: * Meal allowance * Transportation allowance Selection question(s): * Are you keeping up with changes and learning more about the Tax Reform? Work location: On-site

R. Vilaça, 465 - Centro, São José dos Campos - SP, 12210-000, Brazil

R$2,500-3,000/month

Indeed

Fiber Optic Technician

Vacancy for a fiber optic technician with experience conducting on-site visits at customers' homes. \*OWN VEHICLE REQUIRED\* * Growth opportunities within the company * Excellent earnings * Benefits after gaining experience * Service areas: * São José dos Campos - SP IMMEDIATE START Minimum Education: High School (Secondary Education) Driver's License: Class B Own vehicle Willingness to travel

R. São Francisco, 2-4 - Vila Nossa Sra. da Guia, Tremembé - SP, 12120-031, Brazil

Negotiable Salary

Senior Customer Support Analyst64846904589571127

Indeed

Senior Customer Support Analyst

**Description** Support ambassadors and allies with clarity, presence, and promptness. Your mission is to ensure an outstanding experience behind the scenes of the Referral Program: answering questions accurately, acting swiftly, and ensuring every ambassador feels supported and motivated toward their next achievement. Responsibilities: – Deliver efficient support in addressing students’ questions and requests, resolving their needs completely within the expected timeframe. – Identify problems and needs arising from students’ questions, proposing solution suggestions to resolve them effectively, thereby ensuring accuracy and positive customer experiences. – Be responsible for reviewing and approving commissions to be disbursed to ambassadors. – Identify opportunities for process improvement, providing feedback and suggestions to enhance service quality and excellence. – Guarantee excellent support by maintaining clear, understandable, and detailed communication. **Responsibilities and Duties** Respond to inquiries with empathy and firmness via WhatsApp and email for the Referral Program; notify ambassadors about campaigns, deadlines, rankings, rewards, and content; monitor backstage operations for live sessions and trainings; update and organize spreadsheets; forward specific requests to respective departments; ensure support channels remain up-to-date and operate smoothly; assist in organizing the Monthly Calendar; approve or reject commission payments and forward them to Finance; maintain an updated record of completed payments, pending items, and approval history. **Requirements and Qualifications** Requirements: Empathetic Communication: Ability to put yourself in the producer’s shoes, understanding their needs and concerns, thereby building a relationship of trust. Teamwork: Ability to actively collaborate with team members, clarifying doubts and supporting colleagues to ensure cohesive processes. Flexibility: Ability to quickly adapt to diverse situations and producers’ demands, seeking effective solutions even amid unexpected changes. Problem Solving: Skill in identifying issues in detail, suggesting solutions, and proposing improvements to existing processes. Proactivity: Ability to anticipate daily needs and take proactive actions to resolve producers’ issues autonomously and effectively. Efficient Time Management: Ability to prioritize tasks and manage time effectively to ensure timely support for producers. Hard Skills Technical Knowledge: Familiarity with offered products and services, as well as internal processes—including credit flow and support department procedures—to understand and develop resolution solutions for producers. Systems Proficiency: Ability to use basic customer support tools such as WhatsApp, ticketing systems, and CRM, along with basic Office Suite skills (Excel – beginner level). Basic Data Understanding: Ability to collect and analyze simple data, guided by pattern and process identification to suggest improvements. Continuous Learning Capacity: Willingness to acquire new knowledge and skills to stay current on best practices in customer support and process management.

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Indeed

Monitoring Operator

We are seeking a professional to work at Estrela do Lar’s headquarters, responsible for remotely monitoring stores, ensuring safety, compliance with operational procedures, and providing support to store units whenever necessary. **Main responsibilities** * Monitor stores remotely via CCTV systems and internal platforms; * Identify risky situations, procedural deviations, or operational incidents; * Notify managers, store teams, or responsible departments when necessary; * Record incidents, alerts, and information in the system or control reports; * Monitor store opening and closing according to internal procedures; * Support loss prevention and asset security initiatives; * Maintain clear and objective communication with stores and the headquarters team; * Comply with company regulations, internal policies, and established routines. **Requirements** * Completed high school education; * Basic computer literacy and knowledge of security technologies and monitoring systems; * Ability to operate equipment such as cameras, monitors, and control software; * Capacity to interpret and analyze security images and data; * Quick decision-making and prompt activation of security protocols; * Sustained attention, strong sense of responsibility, and excellent observational skills; * Good verbal and written communication skills; * Organizational ability and professional demeanor; **Preferred qualifications** * Experience in corporate or retail environments; * Knowledge of monitoring systems or access control systems. Employment type: Full-time CLT contract Salary: R$1,500.00 – R$2,500.00 per month Benefits: * Dental insurance * Free parking * Meal allowance * Transportation allowance Work location: On-site

R. Cônego José Bento, 130 - Centro, Jacareí - SP, 12308-530, Brazil

R$1,500-2,500/month

Indeed

Production Assistant

**Job Description** =================== **Responsibilities:** * Support electrical factory operations on production lines: busbars, coils, poles, stamping, assembly, and warehouse; * Responsible for performing operational activities in production according to project specifications; * Apply quality controls at various stages of the process; * Maintain machines and equipment, and ensure routine safety checks at the workstation; * Comply with health, safety, and environmental regulations, safeguarding one’s own health and that of colleagues; * Possess sufficient knowledge to receive instructions and perform tasks, consulting more experienced operators and working under their supervision. **Requirements:** * Completed high school education; * Prior experience in production; * Basic computer skills; * Technical training in industrial or related fields from recognized institutions (e.g., SENAI) is desirable. **Desirable Characteristics:** * Demonstrated proactivity; * Teamwork; * Good communication skills. **Additional Information** ========================== **Relocation Assistance Provided:** No

Praça Dom Epaminondas, 107 - Centro, Taubaté - SP, 12010-020, Brazil

Negotiable Salary

Kitchen Assistant - Pindamonhangaba Store648466612714261210

Indeed

Kitchen Assistant - Pindamonhangaba Store

Joining the **Tenda Atacado Group** means becoming part of a company that believes in the power of teamwork, respect for people, and the positive impact we generate every day for thousands of customers. With over 20 years of history and 45 stores across Greater São Paulo, the interior, and the coast, we are a benchmark in self-service—but more than that, we are a team that grows together. Here, every employee is a fundamental piece of our success! If you’re passionate about cooking, possess kitchen skills, and wish to join a dynamic and welcoming team, this opportunity is for you! We’re seeking a **Kitchen Assistant** to join our team. **Key Activities and Responsibilities:** * Ingredient Preparation: Assist in ingredient preparation, ensuring quality and standardization in processes; * Production Support: Collaborate in preparing dishes, snacks, and food items, following instructions from the chef or kitchen coordinator; * Hygiene and Cleaning: Maintain an organized and sanitized kitchen, adhering to food safety standards; * Customer Service: Participate in customer service, ensuring efficient and satisfactory service. **Interested?! Let’s move forward—here’s what we expect from you:** * Completed elementary education; * Prior experience in industrial kitchens, restaurants, or similar establishments; * Passion for gastronomy and willingness to learn; * Commitment to quality and hygiene in food handling; * Availability to work rotating shifts, including weekends. **What We Offer:** Freedom to be yourself: Here, we value every story. Our job openings are open to all, without distinction based on gender, race, age, disability, or sexual orientation. People first: We believe in active listening and promote initiatives and programs focused on those who make Tenda happen: our employees. Work with purpose: We create experiences and services that transform our customers’ daily lives—and we want to do it alongside you! A team that adds up: An environment where you can contribute ideas, grow, and experience a truly light and fulfilling journey. And most importantly: that you have fun and feel welcomed on this journey. We’re waiting for you! **\#JoinTenda** Minimum Education Level: High School (Secondary Education) * Life Insurance * On-site Meal Benefit * Transportation Allowance * University Partnership Plan * Dental Care Plan * Health Insurance

Av. Profº Manoel César Ribeiro, 321 - Santa Cecília, Pindamonhangaba - SP, 12411-010, Brazil

Negotiable Salary

Cloud Security Analyst648464448595231211

Indeed

Cloud Security Analyst

**Description and Responsibilities:** **Schedule:** To be determined **Level:** Professional **Employment Type:** Permanent — CLT labor regime Key responsibilities: Ensure security of cloud environments (AWS); Implement and monitor security controls, IAM, access policies, and encryption; Handle compliance and governance (LGPD, ISO 27001); Support infrastructure, data, and application projects in the cloud; Identify risks and vulnerabilities and support mitigation plans; Collaborate with IT, project, and business teams. **Requirements:** Requirements: Experience with cloud security (AWS); Knowledge of cloud security, IAM, networking, and security best practices; Experience with security standards and compliance; Analytical, organized profile with strong communication skills. **Benefits:** Health insurance, Dental insurance, Childcare allowance, Life insurance, Meal voucher

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

TECHNICAL SUPPORT ANALYST648463090923531212

Indeed

TECHNICAL SUPPORT ANALYST

**Requirements:** * Reside in the Paraíba Valley region * Prior experience in technical support * Education in Information Technology (technical or higher education – currently enrolled or completed) * Basic hardware technical knowledge * Strong verbal and written communication skills * Availability for occasional travel * Database knowledge, including: + Table structure + Relationships + Primary key and foreign key * Basic SQL language knowledge, especially query commands (SELECT) * Basic networking and internet knowledge, including: + Understanding of network topology and operation + Identification of machine name and IP address + Installation and use of remote access tools **Profile we seek:** * Analytical, organized profile with strong problem-diagnosis capability * Genuine interest in understanding customer needs and proposing appropriate solutions * Ability to learn quickly, develop technical skills, and handle new challenges * Strong communication skills, with the ability to explain technical topics clearly and accessibly * Consultative approach to support, with active listening and empathy * Attention to detail and commitment to delivery quality * Ability to manage multiple tasks while maintaining organization and prioritization * Openness to sharing knowledge and participating in training sessions * Proactivity in suggesting improvements to processes, routines, and product usage * Professional and collaborative relationships with customers and internal teams **Responsibilities:** * Provide customer support through various communication channels * Deliver technical and consultative support, mapping customer needs and guiding proper system usage * Clarify software-related questions * Map and analyze problems reported by customers, simulating environments for diagnosis and resolution * Conduct external technical visits when necessary to resolve issues or clarify doubts * Install and configure software * Prepare machines and equipment (hard drives, monitors, mice, keyboards, printers) * Analyze and record requests for new features, contributing to Sophia product evolution * Establish and maintain trusting relationships with customers to foster loyalty * Conduct customer training, either in-person or remotely * Produce content (presentations, live sessions, supporting materials) to encourage and support use of Sophia products * Use the support ticketing tool to ensure complete documentation of interactions with internal and external customers

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

SAP IT Specialist – EWM/WM and MM648454657704991213

Indeed

SAP IT Specialist – EWM/WM and MM

**Description: Apply quickly via email:** **Requirements and qualifications:** Bachelor’s degree preferred in Computer Science, and postgraduate studies/specialization in Systems Analysis. **Experience:** Experience in processes related to Materials Management, Distribution, and Warehouse Management. Experience configuring RF Barcoding in an SAP EWM/WM environment. Experience in SAP implementation. Experience as an SAP super user in MM/EWM/WM-related disciplines. **Benefits:** Transportation allowance, meal allowance at company premises, commuting allowance, medical insurance, dental insurance, banked hours, scholarship program, breakfast, mobile phone, basic food basket, Christmas basket, pharmacy benefits plan, Day Off, Profit Sharing Program (PLR), cafeteria, life insurance, meal vouchers, transportation vouchers, meal tickets **Work schedule:** Monday to Friday — with 2 hybrid days **Knowledge:** **Education:** Postgraduate degree — Information Technology; completed undergraduate program in Information Technology Management 2512170202551294963

R. Treze de Maio, 107 - Centro, Caçapava - SP, 12281-600, Brazil

Negotiable Salary

Indeed

Senior QA Analyst

Job Description: We are seeking a Senior QA Analyst to ensure the quality of our products, guaranteeing the delivery of robust, secure, and business-aligned solutions. We are looking for a candidate with a critical mindset, proactivity, and experience in technology-driven logistics environments. Responsibilities and Duties * Design, execute, and document functional, integrated, and regression test plans and test cases. * Ensure quality throughout the delivery lifecycle—from conception through to production. * Conduct impact analyses, identify defects, and track fixes in collaboration with the development team. * Participate in agile ceremonies (planning, refinement, review, and daily stand-ups). * Validate business workflows and rules within logistics systems. * Contribute to the continuous improvement of QA processes and tools. Requirements and Qualifications * Solid experience as a Senior QA/Test Analyst. * Knowledge of testing methodologies (functional, regression, exploratory, integration). * Experience documenting test scenarios, acceptance criteria, and evidence. * Familiarity with test management tools (e.g., Jira, Azure DevOps, or similar). * Basic understanding of test automation (a plus). 2512170202551921995

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Training and Development Analyst648454645733131215

Indeed

Training and Development Analyst

Job Description: Position: Training and Development Analyst Karter Lubrificantes is seeking a Training and Development Analyst with experience in the industrial sector—someone dynamic, communicative, and passionate about developing people. This person will be responsible for planning, delivering, and monitoring training and development programs, contributing to employees’ professional growth and strengthening the company’s organizational culture. About the Role You will work directly to identify training needs, design development pathways, and track performance metrics—ensuring teams are increasingly prepared to achieve outstanding results. Your role will be essential in strengthening employee engagement and talent growth within Karter. How This Role Fits Into Karter The T&D Analyst is a key piece in Karter’s strategy for valuing and advancing its people. Your work supports the reinforcement of corporate culture, increased productivity, and the development of competencies aligned with the company’s objectives. Responsibilities * Identify and analyze training needs in collaboration with managers and departments; * Plan, organize, and deliver technical, behavioral, and onboarding training programs; * Develop supporting materials and instructional content for internal training; * Monitor and evaluate training effectiveness, proposing continuous improvements; * Manage T&D metrics (training hours, participation rates, costs, and outcomes); * Support implementation of leadership development programs and succession plans; * Maintain and update records of mandatory trainings and technical certifications; * Establish partnerships with institutions and consulting firms to support capacity-building initiatives. Qualifications * Bachelor’s degree in Psychology, Business Administration, Human Resources, or related fields; * Prior experience in Training and Development within an industrial environment; * Knowledge of learning methodologies and outcome evaluation techniques; * Ability to facilitate training sessions and group dynamics; * Proficiency in Microsoft Office (especially Excel and PowerPoint); * Familiarity with e-learning platforms and Learning Management Systems (LMS) is preferred. Desired Profile * Excellent communication and interpersonal skills; * Strong organizational and analytical abilities; * Proactivity and results orientation; * Collaborative mindset and ease in engaging diverse audiences. Why Join Karter? Here, you’ll have the opportunity to work in a dynamic, fast-growing environment—with the freedom to propose improvements and implement innovative development practices. Your work will directly impact the formation and advancement of our teams. Apply Now! If you believe in the power of human development and want to leave your mark at a company on the rise, join Karter Lubrificantes! 2512170202551872139

R. Cônego José Bento, 130 - Centro, Jacareí - SP, 12308-530, Brazil

Negotiable Salary

Customer Experience | Senior Customer Experience Analyst648454641886751216

Indeed

Customer Experience | Senior Customer Experience Analyst

Description: Above all, you must identify with our purpose: to value people so that each one can build their own story. In addition, it is desirable that you have * Experience in CX, satisfaction metrics, and data analysis. * Solid knowledge of NPS, CSAT, CES, and research methodologies, including customer journey mapping. * Ability to transform insights into actionable and measurable strategies. * Strong communication skills and influence capability to engage stakeholders. * Experience working within multidisciplinary squads, collaborating closely with Product, Technology, and Customer Support teams. * Ability to strategically organize and prioritize tasks. Nice-to-have * Experience in financial services companies or fintechs. * Familiarity with analytics and survey automation tools (e.g., SoluCX, Power BI, Typeform). * Certifications or experience in Service Design, Design Thinking, or agile methodologies. Your challenge will be * Coordinating the deployment of surveys and data analysis to identify opportunities for improving the customer journey. * Managing NPS and other CX-related surveys, ensuring proper implementation and strategic data analysis. * Developing detailed reports and presenting relevant insights to various departments across the company. * Monitoring and implementing improvements based on customer feedback, ensuring an optimized customer experience. * Participating in client visits to gather insights and strengthen relationships. * Leading the creation and updating of FAQs, ensuring clear and efficient communication. * Reviewing and updating customer support procedures to promote operational consistency and efficiency. * Handling complex customer interactions, analyzing scenarios, and proposing effective solutions. * Analyzing customer feedback to identify opportunities for optimization and increased profitability. * Mapping customer journeys and validating improvements to ensure a seamless and intuitive experience. * Developing action plans, leading and monitoring CX initiatives, and representing the CX function in multidisciplinary teams. 251217020255511591

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Junior IT Technician - São José dos Campos/SP648454631495701217

Indeed

Junior IT Technician - São José dos Campos/SP

Description: * Completed technical training in Information Technology. * Currently pursuing a degree in Information Technology is a plus. * Certifications related to hardware and software are valued. * Technical English proficiency for reading manuals and documentation. * Prior experience in customer service and technical support. * Behavioral competencies: strong communication skills, teamwork, proactivity, organization, and problem-solving ability. * Perform preventive and corrective hardware maintenance on computers and peripherals. * Install, configure, and update software as required by the team. * Configure and troubleshoot local area networks. * Provide technical support to users, ensuring efficient service and clarification of doubts. * Assist in administering the operating systems used within the company. 2512170202551922252

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Collections Assistant – Taubaté648454610283541218

Indeed

Collections Assistant – Taubaté

**✨ Irresistible Collections Assistant Opportunity at Goldfinger! ✨** At Goldfinger, we are not just employees—we are company owners. We believe every team member is a vital piece of our success, which is why we value an owner’s mindset, enchantment, resilience, constant evolution, continuous improvement, and loyalty in everything we do. **About the Company** Goldfinger is one of the largest optical and jewelry retail chains in the Paraíba Valley, with 34 stores and over 40 years of history. Jewelry, watches, and optical products for the entire family—or, as we like to say, gifts that last forever. **About the Position** Taubaté, SP Schedule: Monday to Friday, 8:30 AM to 5:30 PM Job Description: Conduct overdue account collections via phone and WhatsApp. Update and maintain accurate customer financial records. Negotiate payment agreements and develop installment plans. Maintain contact with customers to resolve outstanding issues and provide support. REQUIREMENTS AND QUALIFICATIONS Prior experience in collections or related fields is a plus. Strong verbal and written communication skills. Negotiation and conflict resolution abilities. Attention to detail and organizational skills. Proficiency in Microsoft Office. What We Offer? Transportation Allowance: In accordance with local legislation. Product Discount: Shine even brighter with our jewelry, optical products, and watches! Position Features: Continuous Training: Dive into our Corporate University featuring engaging, pre-recorded videos. Collaborative Work Environment (Psychological Safety): A united and engaged team that values teamwork, open communication, and mutual respect—consistently earning top scores in our annual Climate Survey. Capable Leadership: We continuously develop leaders through highly appreciated training programs, striving for servant leadership. Join the Goldfinger family and shine with us! **WHAT OUR EMPLOYEES THINK OF OUR COMPANY.** **Location****Employment Type****Work Model** Taubaté, SP, BR Full-time CLT On-site

Praça Dom Epaminondas, 107 - Centro, Taubaté - SP, 12010-020, Brazil

Negotiable Salary

Collections Assistant in Taubaté648454604472351219

Indeed

Collections Assistant in Taubaté

**Description:** An Irresistible Opportunity for a Collections Assistant at Goldfinger! At Goldfinger, we are not merely employees—we are company owners. We believe every team member is a vital piece of our success, which is why we value an owner’s mindset, enchantment, resilience, constant evolution, continuous improvement, and loyalty in everything we do. About the Company Goldfinger is one of the largest optical and jewelry retail chains in the Paraíba Valley, with 34 stores and over 40 years of history. Jewelry, watches, and optical products for the entire family—or, as we like to say, gifts forever. About the Position Taubaté, SP **Working Hours:** Monday to Friday, 8:30 AM to 5:30 PM **Job Responsibilities:** Conduct overdue account collection via phone and WhatsApp. Update and maintain clients’ financial records. Negotiate payment agreements and develop installment plans. Maintain contact with clients to resolve outstanding issues and provide support. REQUIREMENTS AND QUALIFICATIONS Prior experience in collections or related fields is a plus. Strong verbal and written communication skills. Proficiency in negotiation and conflict resolution. Attention to detail and organizational skills. Proficiency in Microsoft Office. What We Offer? **Transportation Allowance:** In accordance with applicable legislation. **Product Discounts:** Shine even brighter with our jewelry, optical products, and watches! **Position Features:** **Ongoing Training:** Dive into our Corporate University featuring engaging, pre-recorded videos. **Collaborative Work Environment (Psychological Safety):** A united and engaged team that values teamwork, open communication, and mutual respect—reflected in consistently high scores on our annual Climate Survey. **Well-Trained Leadership:** We continuously develop leaders through highly appreciated team training programs, aiming for servant leadership. Join the Goldfinger family and shine with us! WHAT OUR EMPLOYEES THINK OF OUR COMPANY. 2512170202551923651

Praça Dom Epaminondas, 107 - Centro, Taubaté - SP, 12010-020, Brazil

Negotiable Salary

Indeed

HR Assistant

Leadec Brasil is seeking an **HR Assistant** to join our team. We are looking for an organized, proactive professional with strong interpersonal skills to support administrative routines and unit supervision. **Responsibilities:** * Conduct recruitment and selection processes, including job posting, behavioral interviews, and supporting managers in technical interviews * Carry out institutional onboarding and collect required documentation from new employees * Execute hiring processes and system registration, including benefits administration * Perform monthly electronic timekeeping closing and forward information to Payroll * Monitor, track, and organize timekeeping records and departmental documents * Prepare employee reports upon request * Support unit administrative activities and other departmental routines **Requirements** * Knowledge of Labor Legislation * Experience with electronic timekeeping and hiring, termination, and vacation procedures * Organization, responsibility, and initiative * Strong communication, cooperation, and teamwork skills * Customer focus and commitment to quality * Ability to manage and prioritize tasks Minimum Education: High School Diploma (Secondary Education) Driver’s License: Class B * On-site Meal * Commuter Bus * Health Insurance * Profit Sharing Program (PLR) * Food Voucher

Praça Dom Epaminondas, 107 - Centro, Taubaté - SP, 12010-020, Brazil

Negotiable Salary

Senior IT System Development Analyst648454477931541221

Indeed

Senior IT System Development Analyst

**Description: Apply quickly via email:** **Requirements and qualifications:** Define the processes to be used for system and application development. Gather necessary information and refine requirements for project execution. Conduct technical and economic feasibility studies, including maintenance considerations. Develop computerized systems based on collected data, aligned with business rules. Monitor the system approval (homologation) process. Perform tests and simulations to ensure proper system functionality. Deploy and validate systems in the production environment. Guide users on system usage through training sessions and manual creation, as well as providing technical consultation when required. Create technical reports and extract performance indicator data. Investigate emerging technologies to enhance the system. Participate in requirements analysis. Collaborate with internal teams to design and architect software. Write clean and scalable code using the .NET programming language with Oracle database. Develop application systems and programs using Oracle. Design database structures and write program code. Test and implement applications and systems. Review, update, refactor, and debug code. Enhance existing software. Develop documentation throughout the entire software development life cycle (SDLC). Serve as an application subject matter expert and provide technical support. Comply with EHS (Environment, Health, and Safety) procedures and guidelines. **Requirements:** Bachelor’s degree in Computer Science and postgraduate qualification/specialization in Systems Analysis. **Knowledge:** Windows environment Experience as a .NET Developer (ASP.NET, C#, Visual Basic .NET) and HTML5/CSS3. Expertise in Oracle PL/SQL, database modeling and architecture, materialized views, and database jobs. Fluent English Define the processes to be used for system and application development. Gather necessary information and refine requirements for project execution. Conduct technical and economic feasibility studies, including maintenance considerations. Develop computerized systems based on collected data, aligned with business rules. Monitor the system approval (homologation) process. Perform tests and simulations to ensure proper system functionality. Deploy and validate systems in the production environment. Guide users on system usage through training sessions and manual creation, as well as providing technical consultation when required. Create technical reports and extract performance indicator data. Investigate emerging technologies to enhance the system. Participate in requirements analysis. Collaborate with internal teams to design and architect software. Write clean and scalable code using the .NET programming language with Oracle database. Develop application systems and programs using Oracle. Design database structures and write program code. Test and implement applications and systems. Review, update, refactor, and debug code. Enhance existing software. Develop documentation throughout the entire software development life cycle (SDLC). Serve as an application subject matter expert and provide technical support. Comply with EHS (Environment, Health, and Safety) procedures and guidelines. **Requirements:** Bachelor’s degree in Computer Science and postgraduate qualification/specialization in Systems Analysis. **Knowledge:** Windows environment Experience as a .NET Developer (ASP.NET, C#, Visual Basic .NET) and HTML5/CSS3. Expertise in Oracle PL/SQL, database modeling and architecture, materialized views, and database jobs. Fluent English **Benefits:** On-site meals, Commuting allowance, Medical insurance, Dental insurance, Tuition assistance, Basic food basket, Pharmacy benefits, Day off, Profit-sharing program (PLR), On-site cafeteria, Life insurance, Meal voucher, Transportation voucher, Meal allowance **Working hours:** Monday to Friday, 8:00 AM to 6:00 PM **Knowledge:** **Education:** Bachelor’s degree — Systems Analysis and Development, Analysis and Systems Development, Information Technology, Software Engineering — Completed 2512170202551339709

R. Treze de Maio, 107 - Centro, Caçapava - SP, 12281-600, Brazil

Negotiable Salary

Infrastructure | Senior NOC Analyst648454458508811222

Indeed

Infrastructure | Senior NOC Analyst

**The Mission** Provide solutions for information architectures, systems, and infrastructure aligned with organizational processes to achieve institutional objectives while ensuring appropriate levels of cost, quality, and schedule. Specify, develop, and maintain software systems using project management technologies and practices aimed at organization, productivity, and quality. **Responsibilities and Duties** **Your Challenge Will Be** * Work with observability tools: **Zabbix**, **Grafana**, and **Datadog**, among others. * Perform analysis and troubleshooting on Kubernetes, networks, and operating systems (Windows and Linux). * Develop and implement scripts and automation and monitoring solutions using languages such as Shellscript, JavaScript, SQL Server, among others. * Work in Cloud Computing environments (**Azure**, **AWS**) and related tools (**CloudWatch**, **Prometheus**). * Responsible for managing incident escalations via an escalation list and coordinating responsible parties in war rooms to resolve critical issues. * Complete incident post-mortems, document them, and present the results. **Requirements and Qualifications** **First and foremost, you must identify with our purpose: valuing people so each can build their own story.** **In addition, it is desirable that you have** * Over 2 years of experience in the described area; * **Technical Knowledge:** Zabbix, Grafana, Datadog, Cloud Computing, Kubernetes, Shellscript, JavaScript, SQL Server, Computer Networks, and Operating Systems; * Bachelor’s degree completed in Computer Science, Computer Engineering, Information Technology, or related fields; * Basic/Intermediate Technical English. **Preferred Qualifications:** Certifications in Zabbix, Datadog, or similar monitoring solutions. **Additional Information** Here we offer the "Our Way of Caring" Program, which consolidates all our benefits and provides greater quality of life for everyone who works here. **Take a look at what you’ll enjoy by joining our team** * CAJU Flexible Benefits Card – Meal/Voucher, Transportation, and other benefits; * Health Insurance; * Dental Insurance (Bradesco); * Life Insurance; * Study Incentive Programs; * English Course – English Pass (Partnership available for all DM employees); * Wellhub for your fitness needs; * DM Visa Card with pre-approved limit; * Flexible working hours; * Private Pension Plan; * ShortDay – A shorter workday to help you take care of yourself! * No dress code – What matters most is that you feel comfortable; * Birthday leave – A gift from DM to you! * PPR (Profit Sharing Program); * For parents: Daycare assistance for children up to 6 years old; * For parents: Extended maternity and paternity leave – 180 days for mothers and 20 days for fathers. **You’ll Also Find:** * An amazing, relaxed, and welcoming environment; * Professional development and opportunities to grow and advance your career! **WANT TO SIMPLIFY AND DEMOCRATIZE ACCESS TO CREDIT FOR THOUSANDS OF PEOPLE? LET’S DO THIS TOGETHER!** We are a financial products company founded in 2002 to **simplify and democratize access to credit**, especially for lower-income populations—our primary target audience—for whom we develop our solutions. We have established ourselves in the market as the **largest independent manager of private-label (store) credit cards**, having issued over 17 million cards. With presence in over 13,000 points of sale nationwide and more than 1,000 active partners, DM also offers personal loans, the DM App for card and digital account management, microcredit, and other services. We operate from two offices located in São José dos Campos/SP and Fortaleza/CE, and today we proudly count **over 1,200 individual stories**, collectively shaping this ever-growing company! **Join us too!** *To ensure your application is considered, please complete your registration fully and don’t forget to take the profile assessment.*

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Senior PL/SQL/.NET Developer Analyst648450466781461223

Indeed

Senior PL/SQL/.NET Developer Analyst

What will be your role? * Maintenance, analysis, and bug fixing; * Development of new features and enhancements; * Analysis of requirements and proposal of solutions; We expect you to have: * Experience with Oracle PL/SQL; * Experience with Microsoft Visual Studio; * Advanced knowledge of the .NET Framework, C#, and ASP.NET; * Knowledge of JavaScript, HTML, CSS, and SQL; * Experience with Web Services / WCF; * Experience in development and implementation projects; We’ll be thrilled if you also have (your differentiator): * Ability to interpret technical specifications easily; * Proven experience in projects using C and C++; * Knowledge of Crystal Reports; * Knowledge of Jasper Reports; You’ll love working here if: * You want the opportunity to learn and work with diverse technologies; * You’re seeking a company offering real growth and career development opportunities; * You’re looking for a light-hearted and relaxed work environment; Our benefits: * Meal allowance; * Food allowance; * Fuel allowance; * Health insurance; * Dental insurance; * Life insurance; * Childcare assistance; * Assistance for children with disabilities; * Pharmacy benefit; * Profit-sharing program (PLR); * TotalPass; * Integra (Quality of Life Program); And more: * Hybrid work model; * Support for certifications; * Birthday day off; #JoinENG!

R. Tadeu Rangel Pestana, 667 - Abernéssia, Campos do Jordão - SP, 12460-000, Brazil

Negotiable Salary

Laboratory Technician II648450122750731224

Indeed

Laboratory Technician II

Kenvue is currently recruiting for a: Laboratory Technician II**What we do** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands \- including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND\-AID® that you already know and love. Science is our passion; care is our talent. **Who We Are** Our global team is \~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. **Role reports to:** SUP GAR QA SR**Location:** Latin America, Brazil, Sao Paulo, Sao Jose dos Campos**Work Location:** Fully Onsite**What you will do** Kenvue is currently recruiting for: **Laboratory Technician II** This position reports to the Chemical Laboratory Quality Control Supervisor and is based in São José dos Campos. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands – including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND\-AID® that you already know and love. Science is our passion; care is our talent. Our global team comprises \~ 22,000 brilliant people, with a workplace culture where every voice matters and every contribution is valued. We are passionate about insights, innovation, and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science, and solve with courage – and have brilliant opportunities waiting for you! Join us to shape our future — and yours. For more information, click here. **What You Will Do** The Laboratory Technician II is responsible for conducting tests and supporting analyses within the department to ensure product compliance with specifications, collecting and analyzing defect-related data when necessary, and supporting process improvements. Key Responsibilities: * Responsible for conducting material/product receipt processes, residue analysis, sampling, and packaging component analysis. * Prepares solutions and performs low-to-medium complexity quality control tests, applying analytical techniques to support identification of raw materials and finished products. * Assists in routine analyses, adhering to established specifications. * Performs simple calculations and records test results in applicable documents/systems. * Participates in and/or supports laboratory investigations of out-of-specification results. * Sends testing equipment for scheduled calibration and maintenance, as needed. * Participates in health, safety, and environmental committees and others. * Contributes to area organization and cleanliness. * Collaborates with cross-functional teams, customers, and suppliers to implement innovative and standardized quality control techniques that enhance product reliability and clarify quality standards. **What We Are Looking For** Required Qualifications: * Technical degree in Chemistry or related fields, with 0\-2 years of experience in quality control or related areas. * Basic understanding of quality control principles, methodologies, and regulatory requirements. * Effective communication and interpersonal skills to collaborate with diverse teams and stakeholders. Preferred Qualifications: * Strong communication skills to effectively collaborate with diverse teams and present quality results. * Willingness to learn and adapt in a dynamic environment, contributing fresh ideas to quality processes. * Demonstrated ability to work independently while contributing to team objectives and influencing without direct authority. * Proactive, results-oriented mindset, focused on continuous learning and professional development. **Your Benefits** * Competitive total rewards package\* * Company-paid holidays, paid vacation, volunteer time off, and more! * Learning and development opportunities * Employee resource groups * This list may vary by location/region * Note: Total rewards at Kenvue include salary, bonus (if applicable), and benefits. The recruiter may share further details about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment and hiring process. Kenvue is proud to be an equal opportunity employer. All qualified applicants will be considered for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

SAP PS/PP/PM/QM/APM Consultants648450111365131225

Indeed

SAP PS/PP/PM/QM/APM Consultants

Accenture is a global company composed of people passionate about the new—curious, determined individuals unafraid to take risks and propose unconventional solutions. We are the world’s leading professional services company, with extensive expertise in business strategy, consulting, technology, and operations, underpinned by digital capabilities across all our services. Our mission is to deliver experiences that revolutionize people’s lives and transform businesses. We collaborate with clients and partners to design, build, and execute platforms that deliver meaningful solutions aligned with purpose and innovation—delivering applications and helping build architectures that will define the future of business. If you thrive on challenges that integrate business strategy and cutting-edge technology to drive innovation, exciting trends, more agile and intelligent processes, and an inspiring work environment, this is the place for you! This opportunity is part of **Accenture Technology**. Reinvent customer experience, create, deliver, and stand out in new and digital ways through connected products. No two days are alike. We are over 738,000 people, present in more than 120 countries, committed to making the new happen every day and transforming the world into a better place for people. Our core value is Respect for the Individual. We do not discriminate based on gender, race, sexual orientation, social status, or disability. Everyone has equal opportunity to build their career in an inclusive and diverse company. If you too are passionate about what you do, come discover the challenge Accenture is offering you! #LI-LATAM **What you’ll do daily:** * Participate in SAP implementation or AMS projects; * Engage and collaborate with business analysts and client end-users to correctly understand reported issues or service requests; * Plan and coordinate execution of service requests with the development team, owning the process; * Provide continuous feedback to client end-users regarding the status of incidents and service requests; * Conduct unit and integration testing, as applicable, to ensure deliverables meet the validated scope; * Propose and lead initiatives to improve processes and mitigate risks; * Assess and analyze user requests through testing and diagnostics of potential failures or impacts, aiming to ensure system stability; * Address incidents opened by client end-users, reporting issues related to SAP modules while adhering to contracted service-level agreements (SLAs). **What we offer:** * Location: **Brazil**; * Work model: (Flexible/hybrid or Hoffice—with or without potential client site visits, etc.). **Benefits:** * Health insurance extendable to dependents *; * Dental insurance extendable to dependents *; * Life insurance *; * Meal allowance / Food allowance *; * Transportation allowance / Parking assistance / Shuttle assistance *; * Extended paternity leave *; * Mental health program *; * Pharmacy discount *; * Career development plan *; *( * Subject to current policies ). We seek candidates aligned with our company values, enthusiastic about working in a collaborative and dynamic environment, and committed to excellence in delivery and innovation in their day-to-day work. We value competence regardless of race, age, gender, sexual orientation, religion, or political beliefs. The diversity of our people is what makes Accenture exceptional. We recognize that each individual possesses unique and varied strengths. #LI-LATAM

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Junior Support Technician - Jacareí/SP648446288492831226

Indeed

Junior Support Technician - Jacareí/SP

Description: Requirements: * Currently pursuing or completed degree in Information Technology * Or completed technical course in Information Technology * Answer, register, and track user service requests in the management system, ensuring accuracy and completeness of information. * Categorize and prioritize service requests according to rules and SLAs defined for each client. * Inform users when their request falls outside the scope of contracted services. * Provide support and resolve service requests via phone and/or remote access, clarifying questions regarding infrastructure, systems, and proper use of technological resources. * Handle incidents related to unauthorized access, viruses, software reinstallation, and other security and infrastructure issues. * Register and forward service requests related to telephony, infrastructure problems, service requests, equipment failures, data recovery, and issues requiring on-site assistance. * Perform preliminary ticket analysis, resolving cases eligible for FCR (First Call Resolution) and creating critical incident tickets for escalation. * Provide support for the operation of applications installed and documented in clients’ operational environments. * Analyze and classify ticket severity according to defined priority levels, performing technical or hierarchical escalation when necessary. * Meet and maintain metrics and indicators established in client contracts. * Monitor service requests until closure, generating escalation alerts to higher-level teams and reporting SLA compliance to clients. * Close resolved service requests, clearly documenting the actions taken in the management system. 2512150202201817271

R. Cônego José Bento, 130 - Centro, Jacareí - SP, 12308-530, Brazil

Negotiable Salary

Business Analyst - São José dos Campos648441174004491227

Indeed

Business Analyst - São José dos Campos

Geopixel has an open position for a **Business Analyst**. If you have experience in requirements gathering, assisted operations, training, and customer support, join our team!! ******#JoinGeopixel** **Responsibilities and duties** * Prepare the solution’s requirements package by identifying, describing, prioritizing, documenting, and communicating system requirements to both the client and the project team; * Conduct risk analysis of project and solution requirements, identifying and monitoring areas of uncertainty that may impact activity development; * Provide input to enable the project manager to conduct negotiations with the client regarding scope change requests; * Support the testing team in developing and executing functional tests in a controlled environment, documenting results to ensure compliance with solution acceptance requirements; * Monitor testing for validation of the solution delivered by the project; * Monitor client acceptance (homologation); * Deliver solution training to the client; * Monitor client operations (project-assisted operations); * Provide remote operational support to the client, including clarification of questions and technical assistance; * Support the creation of an environment conducive to generating new business opportunities. **Requirements and qualifications** * Bachelor’s degree completed in Technology Sciences, Earth Sciences, or related fields. **Mandatory:** Driver’s license, category B / Availability for travel. **Desirable knowledge:** * Familiarity with requirements gathering and technical documentation; * Databases (modeling); * Knowledge of characteristics, processes, products, services, and market dynamics within business domains; * Software applications; * Spatial data and formats (vector and raster); * Familiarity with geographic databases; * Proficiency in Microsoft Office tools; * Intermediate English proficiency. **Additional information** * Health insurance; * Dental insurance; * Meal allowance – Flash card; * Transportation allowance; * Group life insurance; * Birthday day off; * Pharmacy partnership and payroll discounts; * SESC partnership (discounts on paid events); * Partnership with a psychologist (social-rate service); * Partnership with a travel agency (discounts on travel packages); * Partnership with Nestlé Emporium (in-store discounts); * Partnership with UNIVAP (discounts on basic education schools and undergraduate programs); * Workplace gymnastics twice per week (in-person and online); * Childcare allowance *subject to HR conditions; * Employee referral program with rewards; We are a market leader, operating in dozens of municipalities across Brazil, with over 200 employees dedicated to achieving outstanding results. Leveraging the intelligence of information systems, Geopixel builds, adapts, and expands municipal capacity for management and planning—improving local revenue collection, internal process efficiency, and citizen service delivery. Our differentiator lies in being an ethical, flexible, experienced, and solid company, supported by a multidisciplinary team possessing deep practical, academic, and market expertise. We seek professionals eager to work in an environment characterized by continuous learning, challenges, and growth!! **#JoinGeopixel**

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

Operations | Junior Planning Analyst (Customer Service)648441145730571228

Indeed

Operations | Junior Planning Analyst (Customer Service)

**The Mission** A DM Planning Analyst is responsible for ensuring optimal customer service performance, with a focus on achieving the best possible results against our Customer Service KPIs! **Responsibilities and Duties** **Your Challenge Will Be** * Monitor KPIs for an internal inbound contact center operation. * Create and maintain reports and analyses to support operational management in implementing strategies that drive the team toward peak performance. * Forecasting and analysis for the operations area. * Define and monitor operational capacity planning. * Ensure smooth functioning of customer service systems through testing and monitoring—including IVR (Interactive Voice Response) and chat. * Automate departmental processes and routines. * Serve as the liaison between support teams and vendors to resolve technical issues. **Requirements and Qualifications** **First and foremost, you must align with our purpose: valuing people so each individual can expand their opportunities and build their own story.** **In addition, it’s desirable that you have** * IT Skills: Advanced Excel, programming language knowledge. * Experience in planning within a call center environment. * SQL knowledge preferred. * Power BI knowledge preferred. * Knowledge of operational capacity planning systems and shift scheduling model development. * Completed or currently pursuing a Bachelor’s degree. **Additional Information** **Take a look at what you’ll gain by joining our team** * CAJU Flexible Benefits Card — Food/Meal/Mobility allowances and more; * Health Insurance; * Dental Insurance (Bradesco); * Life Insurance; * Study Incentive Programs; * English Course — English Pass (a partnership available to all DM employees); * Wellhub — for your fitness needs; * DM VISA Card with pre-approved credit limit; * Flexible working hours; * ShortDay — log off earlier to take care of yourself! * Birthday leave — a gift from DM to you! * PPR (Profit Sharing Program); * For parents: Daycare allowance for children up to 6 years old; * For parents: Extended maternity and paternity leave — 6 months for mothers and 20 days for fathers. **You’ll Also Find:** * An incredible, relaxed, and welcoming work environment; * Professional development and opportunities to grow and advance your career! **WANT TO SIMPLIFY AND DEMOCRATIZE CREDIT ACCESS FOR THOUSANDS OF PEOPLE? LET’S DO THIS TOGETHER!** We are a financial services company founded in 2002 to **simplify and democratize access to credit**, especially for lower-income populations — our primary target audience and the group for whom we design our solutions. We’ve established ourselves in the market as the **largest independent manager of private-label (store) credit cards**, having issued over 17 million cards. With presence across more than 13,000 points of sale nationwide and over 1,000 active partners, DM also offers personal loans, the DM App for card and digital account management, microloans, and other services. We operate from two offices — São José dos Campos/SP and Fortaleza/CE — and today proudly count **over 1,200 individual stories**, which collectively form this ever-growing company! **Join us too!** *To ensure your application is considered, please complete your registration fully and don’t forget to take the personality assessment.*

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Negotiable Salary

SENIOR DEVELOPER – WINDOWS C#648437642453781229

Indeed

SENIOR DEVELOPER – WINDOWS C#

**Education:** * Bachelor’s degree in Computer Science, Systems Analysis and Development, Information Systems, Computer Engineering, Database Administration, or related fields; **Job Responsibilities and Developer Mission:** * Develop and maintain desktop applications in C# (.NET Framework and/or .NET Core). * Design and implement interfaces and functionalities for Windows systems, ensuring usability and performance. * Conduct technical and functional requirements analysis jointly with the product team or internal clients. * Fix bugs, optimize code, and propose continuous improvements to existing systems. * Write and maintain clean, organized, and well-documented code. * Ensure applications comply with security and performance best practices. * Collaborate with development, support, and analyst teams to meet project deadlines and objectives. * Use source control efficiently. * Support the creation of technical documentation and user manuals when required. **Behavioral Profile:** * Analytical and logical problem-solving ability * Continuous learning mindset * Willingness to share knowledge * Experience across diverse project types * Multitasking ability * Initiative and autonomy * Skill in task analysis and decomposition * Proficiency in primary stack programming languages * Sense of urgency and ability to prioritize tasks * Resilience **Technical Profile:** * Experience in C# and Windows Forms development * Experience with PostgreSQL (preferred) * Experience with ReportViewer, APIs, and unit testing (preferred) * Solid understanding of object-oriented concepts and software development best practices * Experience with relational databases * Ability to collaborate effectively in teams and communicate clearly and concisely * Proactivity, initiative, and autonomy in seeking solutions and making decisions * Commitment to deadlines and work quality Employment Type: Full-time, Permanent/CLT Salary: R$4,800.00 – R$5,900.00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Remote work * Meal allowance * Food allowance * Transportation allowance

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

R$4,800-5,900/month