




Job Summary: Performs low-to-medium complexity operational activities, serving internal customers, assisting with routine tasks and training, and supporting the area's financial management. Key Highlights: 1. Operational activity monitoring and planning 2. Technical development management of teams and work schedules 3. Support for operational procedures and regulatory analysis Execute low-to-medium complexity operational activities by meeting the needs of internal customers (interface departments), while also assisting in managing operational routines, team training, analysis of procedures and regulations, emergency response, and supporting the area's financial management processes. **Responsibilities and Duties** * Monitor and plan scheduled operational activities, track deadlines, and propose efficiency improvements for operations; * Supervise the technical team in administrative tasks such as drafting work schedules for gas technicians/technicians, daily safety briefings, dispatching and closing internal orders/notes; * Monitor and control PPE inventory; manage procurement requests for equipment, materials, and tools. Coordinate the crisis room in cases permitted by MN\-003, escalating to managers when uncertain; * Manage the technical development of teams, as well as field teams’ work schedules and home bases, in coordination with the management team. Handle customer experience matters (NPS, CSAT, complaints, ombudsman, etc.); * Support approval of operational procedures where necessary. Report incidents, near-misses, unsafe acts and conditions, ensuring personal safety and that of colleagues. Guide customers on safety procedures and proper use of installed equipment during field operations. Safeguard equipment, vehicles, tools, and materials under one’s responsibility by performing vehicle, equipment, tool, and material check\-lists and requesting appropriate corrective actions; * Operate light or heavy vehicles (as per license) during travel to job sites, complying with traffic legislation and Comgás safety policies; * Analyze and stay updated on technical documentation relevant to the area, maintaining knowledge of engineering-related regulatory requirements; * Participate in provided trainings and capacity-building programs to continuously update knowledge of processes, practices, and conduct; * Comply with applicable legislation and regulations governing the area of responsibility and assigned activities, quality management system requirements, Compliance Program, Anti-Bribery Management System, as well as occupational health, hygiene, safety, and use of PPE/PCE (Personal/Collective Protective Equipment), where required by the activity; * Perform other duties inherent to the position or assigned by superiors, provided the employee is qualified and such duties align with their knowledge and experience. **Requirements and Qualifications** * Completed undergraduate degree in Engineering; * Active CREA registration; Desirable: * Postgraduate degree in a related field (process/people management); * Proficiency in Office Suite / SAP / GESC / Sigga EAM / Geogás / Power BI; * Experience in partner and contract management; process mapping and improvement; interpretation and implementation of procedural and regulatory enhancements; basic understanding of financial management; **Additional Information** Here, we know that eating well makes all the difference! That’s why we offer: **Meal Allowance** **Food Allowance** For us, wellbeing goes far beyond the basics — when it comes to health, you’ll have: **Medical and Dental Assistance** **Pharmacy Assistance** **Optical Assistance** **Life Insurance** Our **Equilíbrio Program** promotes initiatives focused on your **physical, mental, social, and financial health** To keep your body moving, we provide **Gympass** And to care for your mind, you’ll have access to the **Amigo Program**, offering psychological support whenever needed As a **citizen company**, we support every life stage: **Extended Maternity Leave (180 days)** **Paternity Leave (20 days)** (applies to biological or adopted children) Are you a mother? Then you can also count on: **Childcare Assistance** **School Supplies Assistance** **Lactation Room** at our Operations Center And because financial peace of mind is also part of wellbeing, we offer: **Profit Sharing** **Private Pension Plan** We look forward to welcoming you to **grow together with us** **\#vemsercomgás** **\#evoluindoaoseulado** **Hiring Process Steps** ---------------------- Energy, for us, is much more than delivering natural gas to our customers through pipelines. It’s about uniting forces to empower people, companies, and an entire country toward a better future. We are constantly seeking excellence, the next breakthrough, a new frontier. We anticipate what matters most to our customers and our business. We execute with excellence to raise the entire sector’s standards in safety and technology. And the strength of our team brings us a dynamic day-to-day filled with opportunities, challenges, and innovation. That’s how we serve over 2 million customers. With our energy, we transform lives — bringing greater comfort to people, greater efficiency to businesses, and development to cities within our concession area. We have three growth pathways guiding us toward the Comgás of the Future, with operational safety and the ESG agenda as key enablers: * People at the Center — our actions originate from people and are directed toward people * Efficiency in Journeys — delivering our best by using available resources consciously * City of Tomorrow — building relationships that co\-create value across the entire ecosystem.


