**✨ Irresistible Collections Assistant Opportunity at Goldfinger! ✨** At Goldfinger, we are not just employees—we are company owners. We believe every team member is a vital piece of our success, which is why we value an owner’s mindset, enchantment, resilience, constant evolution, continuous improvement, and loyalty in everything we do. **About the Company** Goldfinger is one of the largest optical and jewelry retail chains in the Paraíba Valley, with 34 stores and over 40 years of history. Jewelry, watches, and optical products for the entire family—or, as we like to say, gifts that last forever. **About the Position** Taubaté, SP Schedule: Monday to Friday, 8:30 AM to 5:30 PM Job Description: Conduct overdue account collections via phone and WhatsApp. Update and maintain accurate customer financial records. Negotiate payment agreements and develop installment plans. Maintain contact with customers to resolve outstanding issues and provide support. REQUIREMENTS AND QUALIFICATIONS Prior experience in collections or related fields is a plus. Strong verbal and written communication skills. Negotiation and conflict resolution abilities. Attention to detail and organizational skills. Proficiency in Microsoft Office. What We Offer? Transportation Allowance: In accordance with local legislation. Product Discount: Shine even brighter with our jewelry, optical products, and watches! Position Features: Continuous Training: Dive into our Corporate University featuring engaging, pre-recorded videos. Collaborative Work Environment (Psychological Safety): A united and engaged team that values teamwork, open communication, and mutual respect—consistently earning top scores in our annual Climate Survey. Capable Leadership: We continuously develop leaders through highly appreciated training programs, striving for servant leadership. Join the Goldfinger family and shine with us! **WHAT OUR EMPLOYEES THINK OF OUR COMPANY.** **Location****Employment Type****Work Model** Taubaté, SP, BR Full-time CLT On-site