**Description:** We are seeking an Account Manager / Customer Success (CS) professional to strategically manage our client portfolio, ensuring results, retention, and expansion. This professional will serve as the liaison between TMB and our partners, monitoring financial and performance metrics to maximize the success of each operation. The role involves analyzing results, delivering consultative relationship management, and maintaining a business-oriented perspective—with a focus on optimizing billing workflows, increasing profitability, and generating continuous value for clients. Responsibilities and duties The role entails in-depth analysis of results, consultative relationship management, and a 360-degree business perspective. The professional will be responsible for interpreting financial and operational data, identifying bottlenecks and opportunities, and transforming insights into practical strategies that directly impact client growth and TMB’s profitability. Day-to-day, the Account Manager will act as a performance consultant—monitoring sales, delinquency, and cash flow metrics—and proposing corrective actions and optimization plans to ensure revenue predictability and growth. Additionally, they will serve as the primary point of contact between the client and the company, leading strategic meetings, aligning expectations, and translating business needs into customized financial solutions. Requirements and qualifications The ideal candidate is analytical, communicative, and results-driven—capable of translating metrics into actionable strategies and growth opportunities. They combine emotional intelligence with strategic thinking, maintaining close client relationships while retaining an objective view of success metrics. 2511290202181836075