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Job Summary: The professional will provide user support for systems and IT, assist with system implementation, and manage network infrastructure. Key Highlights: 1. Technical support for systems and IT 2. Assistance with system implementation and updates 3. Support for server and network management ALLOS is a brand with a strong heritage—nearly 50 years of experience transforming the market in Brazil. We are a benchmark for excellence and innovation, delivering the quality and trust embedded in our history. The new brand emerged ready for the future following the merger between Aliansce Sonae and brMalls in 2023\. However, this journey began much earlier. It all started with Aliansce, which inaugurated the first shopping center in Brazil’s Northeast region—and the second in the country—in 1975\. In 2019, the merger between Aliansce and Sonae Sierra gave rise to Aliansce Sonae, becoming the leader in shopping center management in Brazil, with 32 properties. In 2006, brMalls was established, resulting in a portfolio of 30 assets located across all five regions of Brazil. Thus, in 2023, ALLOS emerged from the convergence of two national powerhouses in the sector, uniting forces to become the most innovative platform for entertainment, lifestyle, services, and shopping. Our story continues, and we are ready to create moments that transform and impact people’s lives, generating connections and opportunities. **Responsibilities and Duties** * Provide user support for issues related to systems and IT; * Replicate system installation/configuration standards according to internal policies; * Assist with system implementation and updates; * Support server, Wi-Fi network, and internet availability management for shopping center departments. **Requirements and Qualifications** * Completed Bachelor’s degree—preferably in Systems Analysis, Computer Science, or related fields; * Proficiency in Office365; * Experience in notebook/desktop maintenance; * Experience in technical support; basic networking knowledge; experience using ITSM (ServiceNow); * Desirable: Strong interpersonal skills; teamwork orientation; self-management capability; * Experience administering servers. **Additional Information** What We Offer You * Meal/Voucher allowance; * Transportation allowance/Parking; * Health insurance; * Dental insurance; * Life insurance; * Wellhub; * Wellz (corporate mental health program); * Birthday day off; * Saber Online (internal learning platform); * Annual bonus. **Work Location:** Taboão Shopping **Work Model:** On-site **Schedule:** Monday to Friday, 9:00 AM to 6:00 PM We exist to connect people with what matters—serving and delighting every day while creating transformative moments. In an ever-evolving world, we emerge as a powerful force for transformation—a legacy built on 50 years of experience that reshaped retail in Brazil and cemented a trajectory of excellence and trust, establishing us as a market reference with a portfolio of 51 shopping centers across all five regions of Brazil. Our shopping centers are vibrant destinations, full of opportunities for entrepreneurs and innovative brands. With over 15\.000 stores attracting more than 51 million visits per month, we create welcoming, safe, and inspiring spaces where each visit becomes a journey of discovery and connection. We design physical and digital experiences that transcend consumer expectations and generate positive societal impact—with long-term vision and sustainable outcomes for retailers and partners. Click here for more information about how your personal data, as a job applicant, is processed by ALLOS. **DIVERSITY, EQUITY AND INCLUSION** **ALLOS** is committed to creating and fostering a diverse workplace that welcomes individuals of all races, ethnicities, genders, origins, life experiences, and backgrounds—prioritizing social inclusion, reducing inequalities, and implementing fair employment practices that promote equal opportunity. We expect all employees, regardless of position or hierarchy, to feel welcomed and guided by mutual respect. Our job openings are open to individuals from diverse groups, including women, Black individuals, LGBTQIAPN\+, persons with disabilities, and other underrepresented groups. **Attention:** ALLOS **does not charge any fees at any stage of its selection processes.** Be cautious of job offers requesting payment for courses, fees, or materials.
