Service Consultant

Description

Job Summary: The Service Consultant will act as the liaison between the customer and the workshop, ensuring excellent service and after-sales support. Key Highlights: 1. Customer service at the service reception and guidance on maintenance 2. Guarantee of quality and adherence to deadlines for vehicle delivery 3. Expertise in motorcycle mechanics and results-oriented focus **SERVICE CONSULTANT – HONDA \| SOROCABA/SP** A Honda dealership is accelerating its growth and seeking a **Service Consultant** to serve as the liaison between customers and the workshop — delivering exceptional service and after-sales support that truly makes a difference. **Location:** Sorocaba/SP **Schedule:** Monday to Saturday – 8 hours/day **Responsibilities:** * Attend to customers at the service reception, identifying their needs and providing maintenance guidance; * Create and monitor service orders with the workshop; * Prepare estimates and present technical recommendations; * Ensure quality and adherence to deadlines; * Deliver the vehicle to the customer and ensure their satisfaction. **Requirements:** * Minimum 1 year of experience as a service consultant or in related roles; * Knowledge of motorcycle mechanics (Honda experience is a plus); * Strong communication skills, organization, and results orientation; * Attention to detail and proactive attitude. **Compensation \& Benefits:** * Fixed salary: BRL 2000 * Transportation allowance * Food basket * Life insurance * Health and dental plan (co-payment) * Pharmacy discount * Meal voucher Minimum Education: High School Diploma (Secondary Education) Transportation Allowance