Description
Job Summary:
A customer service professional skilled in organization and food preparation, with a focus on hygiene and product knowledge to ensure customer satisfaction.
Key Highlights:
1. Customer service focused on satisfaction and personalization
2. Organized work environment with emphasis on hygiene and safety
3. Opportunity to develop agility and communication
* **Customer Service:**
Receive orders, provide product information, assist customers in making selections, and complete sales.
* **Organization and Cleaning:**
Keep the counter and shelves organized, check product expiration dates, and restock as needed.
* **Food Preparation:**
Slice and assemble cold-cut trays
· **Hygiene and Safety:**
Maintain personal and workplace hygiene, adhering to health surveillance regulations.
* **Product Knowledge:**
It is important to know ingredients, types of bread, cakes, and other products to assist customers in their selections.
* **Organization:**
Keeping the counter clean and organized, with products attractively displayed, facilitates service and conveys professionalism.
* **Agility:**
During peak hours, it is essential to serve customers quickly without compromising quality, to avoid queues and customer dissatisfaction.
* **Hygiene:**
Keeping hands clean, wearing a hairnet to prevent hair from falling, and ensuring workplace cleanliness are fundamental.
* **Communication:**
Speak clearly and politely, using an appropriate tone of voice, and avoiding gossip or conversations that may disturb customers.
* **Empathy:**
Strive to understand customers' needs and preferences, offering personalized service.
**Required Skills:**
* Organization and attention to detail.
* Agility and speed in customer service.
* Strong communication and public interaction skills.
* Flexibility to serve diverse customer profiles.
* Collaborative spirit to support the team.
Habits related to cleanliness and food safety procedures.
Employment Type: Full-time CLT
Salary: R$1\.518,00 \- R$1\.962,00 per month
Benefits:
* Transportation allowance
Work Location: On-site