Description
Job Summary:
We are looking for a communicative and agile professional to handle customer service and store operations, ensuring an excellent customer experience and assisting with organization.
Key Highlights:
1. Opportunity for those seeking learning and growth in store operations
2. Focus on delivering an excellent customer experience and fostering positive relationships
3. Teamwork with a professional attitude and good conduct
**Customer Service and Store Operations**
We seek communicative, agile, responsible individuals eager to learn, to work in customer service and operations at New Brown store.
The employee will be responsible for delivering an excellent customer experience, providing friendly, attentive, and relationship-oriented service at the counter and tables, as well as assisting with store organization and daily operations.
**Responsibilities and Duties:**
Customer service at the counter and tables
Taking orders via tablet, computer, and POS terminal
Operating the store’s system and delivery platform
Preparing and finishing churros
Frying and assembling orders
Preparing coffees, milkshakes, and house beverages
Following technical specifications and the company’s quality standards
Maintaining store organization and cleanliness throughout operations
Restocking products, packaging, and supplies
Assisting with inventory counting and internal organization
Complying with health surveillance regulations and good handling practices
Supporting daily operational tasks
Maintaining good conduct, professional demeanor, and teamwork
**Candidate Profile:**
Strong communication skills and friendliness
A smile and willingness to serve
Ease of use with technology and simple systems
Agility and organizational skills
Commitment and responsibility
Ability to work effectively in a team
Capacity to keep the store organized and clean
Interest in learning and growing within store operations
**Training:**
Even without prior experience, the candidate will receive training and ongoing support to learn:
Customer service
Store management system
Order processing
Technical specifications
Production of churros, coffees, and milkshakes
Operational organization and internal company standards
Compensation: R$1\.821,00 \- R$2\.021,00 per month
Benefits:
* Meal allowance
* Meal voucher
* Transportation allowance
Work Location: On-site