**Description:** **To excel in this role, you must have:** A completed undergraduate degree in Computer Science, Computer Engineering, Software Engineering, Information Systems, or related fields; Knowledge of Windows and Linux servers; Networking knowledge; Valid and active Brazilian National Driver’s License (CNH), Category B; Availability for occasional travel; Availability to work on-site in Belo Horizonte/MG. Here’s how you’ll contribute to the IT Infrastructure team: Supporting network infrastructure management, performing maintenance and configuring firewalls, switches, internet links, and servers; Implementing and monitoring infrastructure services on Linux and Windows servers; Managing IT vendors, ensuring contract and SLA compliance; Producing and maintaining up-to-date technical documentation and operational procedures; Analyzing and reporting infrastructure metrics, proposing corrective actions and improvements; Monitoring systems via Zabbix, adjusting triggers and thresholds as needed; Performing troubleshooting and analyzing logs during incidents and critical issues; Executing preventive and corrective maintenance on network infrastructure and services; Providing technical support to internal customers, efficiently responding to service requests and tickets; Applying CCTV expertise to provide support and maintenance. 2512310202491939286