Description
**Job Opening: Restaurant Supervisor**
Employment Type: [CLT] | [Working Hours: 2:40 PM to 11:00 PM — Monday to Saturday]
**Job Description:**
We are seeking a Restaurant Supervisor to lead our team and ensure excellence in customer service and operations. The professional will be responsible for supervising the dining area, coordinating the team, overseeing operational processes, and supporting management in achieving business goals.
**Key Responsibilities:**
* Coordinate and supervise the dining room and operational support team
* Ensure high-quality customer service and guest satisfaction
* Manage opening, closing, and cash register reconciliation
* Support inventory control and supply ordering
* Monitor and ensure compliance with food safety procedures and good practices
* Train and develop staff to maintain the establishment's standards
* Resolve any incidents or customer complaints
* Support management in executing performance targets and KPIs
**Requirements:**
* Prior leadership experience in restaurants or food service
* Experience with iFood and delivery platforms
* Experience managing motorcycle couriers (motoboys)
* Strong team management and customer service skills
* Organized, proactive, and effective communicator
* Availability to work flexible hours, including weekends and holidays
**Preferred Qualifications:**
* Familiarity with restaurant management systems
* Training or courses in management, customer service, or food safety
Job Type: Full-time, Permanent CLT
Salary: R$2.800,00 — R$3.200,00 per month
Benefits:
* Food basket
* Transportation allowance
Screening Questions:
* Do you have easy access to Taquaral?
* Are you available to work Monday to Saturday from 2:40 PM to 11:00 PM?
* Do you have experience with iFood / delivery services?