Commercial Analyst

Description

**Job Mission** The mission of this position is to ensure the accurate analysis, validation, issuance, and follow-up of purchase and sales orders, guaranteeing compliance with internal policies, accuracy of commercial, fiscal, and operational information, as well as adherence to deadlines, SLAs, and agreed-upon conditions. Act as the liaison between internal departments, customers, and partners, contributing to the efficiency of the post\-sale workflow, control of commercial budgets, continuous process improvement, and support for decision-making through indicators and reports. Join our team at a company recognized for manufacturing supplies for Pathological Anatomy, where our mission is to deliver our products with excellence to serve patients. **Responsibilities** Purchase Order * Analyze and approve commercial proposals, ensuring optimal outcomes for both the company and the customer. * Verify whether the sales order is complete according to internal procedures. * Validate whether data complies with internal policies and defined commercial criteria. * Review and update customer registration, documentation, and fiscal status when necessary. * Assess availability, delivery timelines, and commercial conditions prior to order issuance. * Compare quotations when prior quotation is required. * Register purchase orders in the system (ERP), completing all mandatory fields. * Ensure accuracy of amounts, delivery timelines, taxes, payment terms, and delivery conditions. * Generate and distribute the order to the customer and internal departments. * Monitor the status of issued orders. * Follow up with customers for order confirmation and delivery deadlines. * Update the system with feedback and any subsequent changes. Support to Internal Departments * Address inquiries from requesters regarding status, deadlines, and processes. * Provide guidance on required documents, approval workflows, and best practices. Indicator Monitoring and Reporting * Record and track indicators such as SLA for order issuance, approval time, discrepancies, and delays. * Generate periodic reports for management. * Transform data into insights to enhance commercial performance and ensure efficiency of the post\-sale operational workflow—from order entry through to customer delivery—while also ensuring proper control and application of commercial budgets. * Register leads and contacts in the CRM. * Sales performance analysis. Discrepancy Management * Address inconsistencies related to orders, invoices, quantities, or deadlines. * Develop action plans for resolution. Contribution to Process Improvement * Monitor market trends, identify opportunities, and track competitors. * Suggest adjustments to reduce rework, delays, and inconsistencies. * Participate in reviews of commercial workflows and procedures. * Lead continuous improvement projects. **Required Technical Competencies**: Completed or ongoing undergraduate degree in Business Administration or related fields. Experience in purchase and sales order routines, commercial proposal analysis, ERP registration and tracking, interaction with internal departments, discrepancy handling, and support for indicators and process improvements. **Desired Technical Competencies** * Advanced Excel and Power BI proficiency. * Familiarity with CRM systems. * Ability to build and interpret commercial KPIs. * Capacity to transform data into analyses: performance, discrepancies, timelines, SLA. * Consolidation and presentation of managerial reports. * Knowledge of continuous improvement methodologies (PDCA, 5W2H, Kaizen — even at a basic level). * Basic understanding of project management (schedule, responsible parties, deliverables). **Behavioral Competencies** * Teamwork * Organization and Prioritization * Clear and Assertive Communication * Analytical Mindset * Proactivity and Decision-Making * Interpersonal Skills * Adaptability * Focus on Continuous Improvement **We Offer:** * Health Insurance * Dental Plan * Pharmacy Benefit Program * Total Pass * Meal Allowance * On-site Cafeteria * Transportation Allowance * Education (Courses and Lectures) * Life Insurance * Monthly Commission upon target achievement * Birthday Day Off Employment Type: Permanent CLT Salary: R$3\.000,00 \- R$4\.000,00 per month Benefits: * Medical Assistance * Life Insurance * Meal Voucher * Transportation Voucher Selection Question(s): * State your salary expectation. Experience: * Indicators? Please explain. (Mandatory) * Data-to-insights transformation? Please explain. (Mandatory) * Which ERP system have you used? (Mandatory) Work Location: On-site