Collections Assistant

Description

Job Summary: Opportunity to engage in contacting, negotiating, and monitoring portfolios of delinquent customers, following Ultravita's official collections playbook. Key Highlights: 1. Strategic debt negotiation with customers 2. Collaborative environment with growth opportunities 3. Results-oriented approach and organized routine We currently have an opening at Ultravita — this could be the opportunity you've been waiting for! Your Day-to-Day Responsibilities: * Contact delinquent customers via phone, WhatsApp, and e\-mail; * Negotiate payment terms, amounts, and conditions respectfully and strategically; * Update information and reports in the system; * Support the team in monitoring customer portfolios; * Adhere strictly to Ultravita's official collections playbook. What We’re Looking For: * Strong verbal and written communication skills; * Proactive, organized, and results-driven profile; * Discipline in managing daily routines and controls; * Experience in customer service or collections is a plus (but not mandatory). What We Offer: * Fixed salary of R$ 1\.750,00; * Meal voucher (VR) of R$ 30.00 per day; * Transportation allowance; * Personal day off (Day Off); * Performance bonus; * Collaborative environment with real growth opportunities. Working Hours: Monday to Friday, from 9 a.m. to 7 p.m. Location: Osasco – SP Employment Type: Full-time, CLT permanent contract Compensation: R$1\.200,00 \- R$1\.800,00 per month Benefits: * Meal voucher * Transportation allowance Work Location: On-site