IN THIS POSITION, YOU ARE EXPECTED TO: * Supervise the dispatch of secondary and priority incidents (ANEEL/DANGER/VITAL/PRIORITY) * Ensure work is carried out safely * Monitor production, productivity, and unproductive activities in real time * Monitor any system failures for reporting and resolution * Manage validation of technical information (inconsistencies) * Monitor emergency recurrence rates * Know and track the evolution of technical indicators REQUIREMENTS: * Technical education in electrotechnology * Proficiency in the full Microsoft Office suite is desirable * Experience as a COD operator Job type: Full-time