**Responsibilities and duties** * Support pedagogical coordination in the unit’s daily routines * Assist in organizing the school calendar, classes, and events * Provide in-person and mainly WhatsApp-based support to parents and students * Support new student enrollment, including: administering placement tests and explaining the methodology and pedagogical process * Develop and organize pedagogical and administrative materials * Monitor student performance data and update internal platform records * Support classroom substitutions when necessary, for observation or lesson delivery **Requirements and qualifications** * Completed high school or currently pursuing undergraduate studies * Advanced English proficiency (mandatory) * Prior classroom teaching experience (preferred) * Experience working with people and providing customer service * Strong communication skills, empathy, and adaptability * Organizational skills, proactivity, and ability to handle multiple tasks * Flexibility to manage schedule changes and unforeseen situations **Additional information** **Work model:** In-person **Location:** São Paulo \- SP