Description
Job Summary:
Administrative internship in Niterói for detail-oriented and organized candidates, focused on customer service and support, in a welcoming environment with growth opportunities.
Key Highlights:
1. Welcoming professional environment with growth opportunities
2. Focus on customer service and administrative support
3. Development of internal systems and organization of routines
**Administrative Internship** in Niterói - RJ
If you seek a welcoming professional environment with growth opportunities, this position could be yours!
You must be detail-oriented, organized, possess strong communication skills, and be comfortable interacting with customers and systems — this role is for you!
**Responsibilities:**
* Registering customers, companies, and information in internal systems;
* Verifying documents and data received from customers;
* Customer service via WhatsApp, email, and phone for information requests and verification;
* Tracking pending documentation;
* Updating internal controls and spreadsheets;
* Ensuring all information is complete and accurate for operational departments;
* Organizing the workflow of incoming administrative requests;
* Requesting feedback from customers;
* Post-sales support;
* Scheduling organization.
Note: All tasks will include onboarding, ongoing guidance, and full process support.
**Prerequisites:**
* Currently enrolled in undergraduate studies: Administration; Marketing; Accounting.
* Experience with administrative routines and/or customer service;
* Excellent written and verbal communication skills;
* Attention to detail and data verification;
* Organizational and disciplinary skills to meet deadlines;
* Proficiency with systems, registrations, and controls;
* Experience with telephone-based customer service;
* Experience with WhatsApp-based customer service.
Working Hours: 10:00 AM to 4:30 PM
Work Modality: (On-site)
Location: Niterói
+Salary
+Transportation Allowance (VT)
+Meal Allowance (VA)
+Food Voucher (VR)
+Life Insurance
+SESC Benefit Program
+Birthday Day Off
Job Type: Permanent CLT Contract
Compensation: R$1.000,00 per month
Benefits:
* Life insurance
* Meal allowance
* Food voucher
* Transportation allowance
Selection Question(s):
* Please provide your LinkedIn profile link.
* Would you feel uncomfortable expressing yourself, speaking, or communicating with customers or strangers via phone or WhatsApp?
Education:
* Completed High School (Mandatory)
Experience:
* Telephone/WhatsApp customer service (Mandatory)
* Data entry into systems or spreadsheets? (Preferred)
* Strong written and verbal communication skills? (Preferred)
* Organizational and disciplinary skills to meet deadlines? (Preferred)
Work Location: On-site