Description
Job Summary:
Contribute to the quality and operation of the network through inspections, ensuring resources for the OSH management system and promoting a culture of health and safety.
Key Highlights:
1. Contribute to the quality and operation of the network
2. Ensure resources for OSH management
3. Promote occupational health and safety culture
Vice Presidency: VP ENGINEERING AND CUSTOMER SERVICE
Work Location: JOÃO PESSOA AND REGION (PARAÍBA)
Directorate: CENTRALIZED CUSTOMER SERVICE DIRECTORATE
**Responsibilities and Duties**
Contribute to the quality and operation of the network by inspecting fieldwork performed by internal and third-party teams. Ensure that the necessary resources to establish, implement, maintain, and improve the OSH management system are available; develop, lead, and promote an organizational culture that supports the intended outcomes of the occupational health and safety management system. Know Telefônica’s Environmental Policy and implement it in daily activities to ensure the company’s best environmental management practices.
**Requirements and Qualifications**
COMPLETED HIGH SCHOOL EDUCATION
COMPLETED TECHNICAL COURSE \- CERTIFICATE OF COMPLETION (Preferred)
**Additional Information**
At Vivo, we spare no effort in supporting and valuing our employees. Our benefits are not only excellent but also flexible.
* Choose the ideal benefit for you and your dependents via a digital platform offering multiple categories including Gyms, Meal Vouchers (VR), Food Vouchers (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance;
* Corporate mobile phone. Yes, a brand-new smartphone for you!
* Unlimited voice and data plan! Yes, unlimited! With Vivo’s best mobile network — even faster with 5G!
* An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps;
* Eligibility for annual Bonus or Profit Sharing Program (PPR);
* Plan your future through our Private Pension Plan;
* Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses;
* Work in an environment that respects your personality, your style of dress, and your individuality — be authentically you. \#VemdeVocê
* Work remotely up to two days per week. \#Mobility
* Enjoy flexible working hours;
* Take a day off (Day Off) to celebrate your birthday;
* Participate in one of the largest corporate volunteer programs to transform the world;
* Access our Educational Development Program, offering partnerships with educational institutions at discounted rates; certifications; and online courses.
* Accelerate your career through our Internal Recruitment Program — in Brazil or abroad, as we operate in over 17 countries! \#VivoMinhaCarreira
* Benefit from numerous initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a higher quality of life! Services available to our employees include consultations with nutritionists, psychologists, social workers, telemedicine, and more!
* All our job openings are open to persons with disabilities and/or rehabilitated individuals. We foster a culture that values diversity, differences, and people’s potential! \#VivoDiversidade
\#VemPraVivo
We are part of the Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Connect** people, businesses, and society — building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices, placing them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers.
To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies across the organization, seeking innovative and collaborative ways of working. We act to foster a diverse and inclusive environment that stimulates creativity, drives innovation, and increases engagement.
At Vivo, culture is the force that transforms strategy into action. We are driven by **Purple Passion** — our unique ability to envision, execute, and overcome barriers with entrepreneurial courage, anticipate trends, and build a future we’re proud of. This energy connects diversity, innovation, and sustainability — turning purpose into impact through technology and its infinite possibilities.
**To embody this essence, we seek people who embrace our 5 Passions** — behaviors reflecting who we are and how we make a difference:
* **"The customer’s time is now"**: Immediately address what truly matters to the customer.
* **"People are our best technology"**: Adopt a constructive attitude, collaborate, and trust in human connections.
* **"Curiosity works well"**: Act courageously, test new ideas, and learn from every discovery.
* **"It can be simpler"**: Get straight to the point, solve with the right people, and simplify the path.
* **"Results are my responsibility"**: Take ownership of your actions and outcomes, recognizing that omissions also generate impact.
We believe that **diversity** — of people, experiences, cultures, behaviors, skills, and attitudes — is a differentiator that reflects the society we live in. We maintain a robust internal program grounded in five pillars: Gender, LGBTI\+, Race, Persons with Disabilities (PcD), and 50\+, to ensure a more inclusive culture and a more diverse, representative workplace. We are a **technology** company, inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences.
We believe the path to delivering the best experience to our customers begins with providing an excellent experience to our employees.
**\#VemPraVivo**