Browse
···
Log in / Register
Job Summary: Customer service professional in a pharmacy setting, responsible for dispensing medications, sales, inventory management and organization, within a human-centered and growth-oriented environment. Key Highlights: 1. Courteous and helpful customer service, with focus on products and usage guidance 2. An environment that values diversity and encourages authenticity 3. Opportunities for growth and real impact on people's lives We are people who care for people. Each of us has unique characteristics, stories, and qualities—but all united by the same purpose: to live fully. We are proud of our history, so we do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, results-driven performance, sustainability, and innovation in every solution you deliver, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of change. We boast an excellent organizational climate with engaged professionals committed to delivering outstanding results—as well as great growth opportunities for you. Come take a look! **Responsibilities and Duties** * Customer Service: Greet customers courteously and helpfully, clarify doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Transaction Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Maintain an organized customer service area and shelves. Ensure hazardous products are stored appropriately and in accordance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable; * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Course, developed by Pague Menos Pharmacy Network and Extrafarma. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance—eligibility determined by location and position; * Dental plan—available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. At **Pague Menos**, health and well-being are both origin and purpose. Promoting access to health means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good—and who are committed to delivering health with love to all Brazilians. We operate across all states of Brazil and today have nearly **1,700 stores and over 28,000 employees**, forming a diverse community that grows together and works with real impact on people's lives. Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we have grown steadily—grounded in valuing people, focusing on customers, pursuing sustainability, upholding integrity, exceeding results, and innovating health solutions. Today, we are the **second-largest pharmacy chain in Brazil**, achieved through a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consulting services. Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*. Working here means being part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every day. Let’s go—together?
